# Warranty service HP 4y Onsite MWS — Onsite repair, 4-year coverage, in-warranty support

**URL:** https://aio.lv/en/product--hp-u85r2e--12097996
**Data updated:** 2026-03-20 09:51 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U85R2E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 292.99 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 242.14 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u85r2e--12097996

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 03.07.2026 | 1.89 EUR |
| Courier delivery to door | 03.07.2026 | 4.99 EUR |

## Summary description

HP 4y Onsite MWS is a 4-year onsite repair service pack from HP providing in-warranty onsite support and repair. It covers hardware repair at the customer location, with service delivered by HP technicians. Intended to minimize downtime for covered devices and ensure professional in-warranty maintenance and parts replacement.

## Long description

HP 4y Onsite MWS is a four-year onsite repair service pack that provides in-warranty support and hardware repair performed by HP technicians at the customer location. The service is designed to minimize downtime for covered devices by combining remote diagnostics with onsite repair or replacement, and it can include optional device insights to accelerate troubleshooting and remediation.
Advantages
This service delivers in-warranty onsite repairs by trained HP technicians, reducing the need to ship devices and helping restore operation more quickly. Remote support features enable initial problem diagnosis and can resolve some issues without a visit. Optional device-level telemetry provides additional diagnostic data to speed fault identification and parts replacement when onsite service is required.
Suitable for
Business desktops and laptops requiring manufacturer-backed onsite hardware support
Environments where minimizing device downtime is important
Locations without easy access to service centers where onsite technician visits are preferred
Key specifications
Coverage duration: four years of onsite repair and in-warranty support
Service delivery: onsite repair or replacement at customer location by HP technicians
Support scope: hardware fault diagnosis, parts replacement and repair within warranty terms
Remote support: initial remote troubleshooting and diagnosis to determine required action
Optional device insights: device-level diagnostic data to assist faster remediation
How to use
Activate the service according to HP’s activation and registration process at the time of purchase or as specified in the service agreement. When a covered hardware issue occurs, contact HP support via the provided channels; remote technicians will perform initial diagnostics and, if necessary, dispatch an onsite technician to your location to perform repairs or replace faulty components under the terms of the warranty.
Usage recommendations
Keep device serial numbers and proof of purchase accessible, ensure the work area is safe and reachable for an onsite visit, and opt into device insights if you want HP to access diagnostic data to speed resolution. Review the service terms to confirm coverage limits and any required preconditions for onsite service.

## Specifications

### Features

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 4 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Care Pack type | Electronic |
| Coverage period (months) | 48 |
| Warranty type | S |

## FAQ

### How much does the HP 4y Onsite MWS onsite repair service cost, and is it available for purchase?

The price is 292.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 4y Onsite MWS onsite repair service be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 4y Onsite MWS onsite repair service?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/12097996/67639622_large.webp