# HP 1-year Next Business Day Onsite Hardware Support warranty extension (U8KY5PE)

**URL:** https://aio.lv/en/product--hp-u8ky5pe--12269640
**Data updated:** 2026-04-16 06:32 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U8KY5PE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 65.99 €
**Prices and availability valid until:** 2026-07-31 23:59
**Price without VAT (21%):** 54.54 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u8ky5pe--12269640

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 09.07.2026 | 1.89 EUR |
| Courier delivery to door | 09.07.2026 | 4.99 EUR |

## Summary description

HP 1-year Next Business Day (NBD) Onsite Hardware Support provides warranty extension for HP hardware, delivering onsite service the next business day after problem diagnosis. This support covers hardware fault repair or replacement performed by HP-certified technicians, minimizing downtime for business servers, workstations and printers. Ideal for organizations needing timely, on-location hardware maintenance.

## Long description

HP 1y PW NBD Onsite Display HW Supp provides one year of post-warranty on-site support for display hardware with next business day response. The service covers technician visits to your location to diagnose and repair display hardware faults after the original warranty period has ended, aiming to minimise downtime for business and professional displays.
Advantages
This on-site hardware support delivers a defined timeframe of professional assistance following the end of the factory warranty, with a guaranteed next business day response for technician dispatch. It reduces the need to ship bulky displays for repair and helps restore functionality quickly by performing diagnostics and repairs at your site.
Suitable for
 Businesses that rely on desktop or conference displays and need minimal downtime
 IT departments managing multiple monitors or public display installations
 Locations where shipping displays for service is impractical or time-consuming
When it may not be suitable
This service applies specifically to display hardware after the original warranty expires and may not cover issues caused by accidental damage, misuse, or third-party modifications. It is not a comprehensive replacement for policies that include accidental damage protection or on-site parts inventory guaranteed for same-day repair.
Key specifications
 Service duration: 1 year of post-warranty coverage
 Response time: Next business day technician onsite response
 Scope: Onsite diagnosis and repair of qualified display hardware faults
 Service location: Customer site (onsite)
How to use
After purchasing the service, register the contract with HP following the provided instructions and keep the service reference available when requesting support. When a display fault occurs, contact HP support via the designated channels; HP will schedule a technician visit with next business day priority to diagnose and, where possible, repair the display at your location.
What to consider before purchase
 Confirm that the display model and serial number are eligible for this post-warranty service
 Verify whether accidental damage or third-party modifications are excluded from coverage
 Consider the typical response times and whether next business day service meets your operational needs
Usage recommendations
Keep original purchase and service documentation accessible and perform regular backups of display settings and connected systems to simplify on-site troubleshooting during the technician visit.

## Specifications

### Features

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite repair |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |

## FAQ

### How much does the HP 1y NBD Onsite Hardware Support (U8KY5PE) cost, and is it available for purchase?

The price is 65.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 1y NBD Onsite Hardware Support (U8KY5PE)?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/12269640/68193995_large.webp