# Service Plan HP 1y PW Active Care NBD DMR NB — HP U95XJPE 1-year next-business-day on-site support

**URL:** https://aio.lv/en/product--hp-u95xjpe--12269648
**Data updated:** 2026-04-16 06:32 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U95XJPE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 101.99 €
**Prices and availability valid until:** 2026-07-30 23:59
**Price without VAT (21%):** 84.29 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u95xjpe--12269648

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 07.07.2026 | 1.89 EUR |
| Courier delivery to door | 07.07.2026 | 4.99 EUR |

## Summary description

HP 1y PW Active Care NBD DMR NB (MPN U95XJPE) is a one-year service contract providing next-business-day on-site hardware support and diagnostics for eligible HP systems. The plan delivers remote troubleshooting, parts replacement and coordination of on-site repair visits to minimize downtime, suitable for business devices needing timely hardware maintenance.

## Long description

HP 1y PW Active Care NBD DMR NB is a one-year onsite support service for compatible HP notebooks that provides next-business-day response and parts replacement for covered hardware issues. The service includes diagnosis and repair performed at the customer location and covers component replacement to restore device functionality, with support delivered according to HP's service terms.
Advantages
This next-business-day onsite service reduces device downtime by providing prompt technician visits and authorized parts replacement for covered failures. It simplifies post-warranty support by extending professional hardware assistance to notebooks, with support processes managed by HP service teams to ensure consistent handling of repairs.
Suitable for
 Businesses that need fast onsite repair for HP notebooks
 Users who require next-business-day response to minimize downtime
 IT departments managing fleets of notebooks with centralized support
When it may not be suitable
This service does not replace accidental damage protection unless specified elsewhere; cosmetic damage or issues outside the service terms may not be covered. For immediate repairs the same day, or for coverage of non-hardware issues such as software troubleshooting beyond hardware diagnostics, additional support options may be required.
Key specifications
 Service duration: 1 year
 Service type: Onsite technician visit
 Response time: Next business day
 Coverage: Hardware diagnosis and parts replacement for covered failures
How to use
To use the service, contact HP support through the provided channels when a covered hardware issue occurs. An HP technician will be scheduled to visit the customer site, perform diagnosis and, if necessary, replace authorized parts to repair the notebook. Service execution follows HP's service terms and may require proof of purchase and device information.
What to consider before purchase
 Verify that the notebook model is eligible for this onsite service
 Check the exact terms and exclusions in HP's service agreement
 Confirm whether accidental damage or international coverage is needed
Usage recommendations
Keep backups of important data before service visits, register the device details with HP support, and keep documentation of prior repairs to facilitate fast handling during the next-business-day onsite visit.

## Specifications

### Features

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Remote and Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |

## FAQ

### How much does the HP 1y PW Active Care NBD DMR NB service — HP U95XJPE cost, and is it available for purchase?

The price is 101.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 1y PW Active Care NBD DMR NB service — HP U95XJPE be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 1y PW Active Care NBD DMR NB service — HP U95XJPE?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/12269648/68193988_large.webp