# Service plan HP 1y PW Premium+ Onsite DMR NB by HP – 1 year onsite hardware support

**URL:** https://aio.lv/en/product--hp-u95xkpe--12269649
**Data updated:** 2026-04-16 06:32 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U95XKPE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 38.99 €
**Prices and availability valid until:** 2026-07-24 23:59
**Price without VAT (21%):** 32.22 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u95xkpe--12269649

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

HP 1y PW Premium+ Onsite DMR NB is a one-year onsite service plan from HP providing professional hardware support for eligible notebooks. The offering includes remote diagnostics and on-site repair or replacement services to minimize downtime, accelerate problem resolution and maintain system availability for business and professional users.

## Long description

HP 1y PW Premium+ Onsite DMR NB is a one-year post-warranty onsite support service designed for HP notebooks. The service provides technician visits at the customer site to diagnose and repair hardware issues after the original warranty period, and includes remote telemetry and device management reporting (DMR) tools to assist with fault detection and service coordination.
Advantages
This onsite support service reduces downtime by dispatching certified technicians to the customer location, enabling hardware repairs without the need to send the notebook to a service centre. Integrated telemetry and DMR capabilities help identify issues more quickly and provide data to support accurate troubleshooting and faster resolution.
Suitable for
Businesses that require on-location repairs for HP notebooks after the original warranty ends
IT departments that need telemetry and device reporting to prioritise and manage notebook faults
Users who prefer technician visits rather than mail-in or depot repair options
When it may not be suitable
This service is focused on hardware faults and onsite repair; it does not replace comprehensive coverage for accidental damage unless specifically stated in the purchased plan. For users located in remote areas where onsite technician visits are impractical, alternative service options such as mail-in repair or depot service may be more appropriate.
Key specifications
Service duration: 1 year of post-warranty onsite support
Coverage: Hardware diagnostics and onsite repair for qualifying notebook failures
Support features: Onsite technician dispatch, telemetry integration, device management reporting (DMR)
Target devices: HP notebook computers
How to use
Purchase and activate the service for the specified HP notebook according to the provider’s registration process. When a qualifying hardware issue occurs, contact the HP support channel to log a service request; telemetry and DMR data can be shared with technicians to accelerate diagnosis. An onsite technician will be scheduled to visit the customer location to perform diagnosis and repairs as covered by the service terms.
What to consider before purchase
Confirm that the notebook model is eligible for post-warranty onsite service
Check whether accidental damage or other additional coverages are required and whether they are included
Verify onsite service availability in your geographic area
Usage recommendations
Keep telemetry enabled and provide device reporting details when contacting support to reduce resolution time; maintain backups of important data before onsite repairs.

## Specifications

### Features

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | AI-powered insights w/onsite repair |
| Place of service | Remote and Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |

## FAQ

### How much does the HP 1y PW Premium+ Onsite DMR NB service plan cost, and is it available for purchase?

The price is 38.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12269649/68193987_large.webp