# Service Pack HP 1y PW Premium+ Onsite DMR NB — HP U95XNPE one-year premium onsite support

**URL:** https://aio.lv/en/product--hp-u95xnpe--12269651
**Data updated:** 2026-04-16 06:32 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U95XNPE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 32.49 €
**Prices and availability valid until:** 2026-07-25 23:59
**Price without VAT (21%):** 26.85 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u95xnpe--12269651

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

HP 1y PW Premium+ Onsite DMR NB (MPN U95XNPE) is a one‑year premium onsite service pack from HP providing next‑business‑day onsite support and parts replacement for covered notebooks. Designed to minimize downtime, it covers hardware diagnostics, repair coordination, and authorized onsite technician visits to restore device functionality at customer locations.

## Long description

HP 1y PW Premium+ Onsite DMR NB is a one-year post-warranty onsite support service for HP notebook computers. The service includes Premium+ level coverage with onsite assistance and telemetry/diagnostic monitoring and response (DMR) to help address hardware issues that arise after the factory warranty period.
Advantages
This service provides one year of post-warranty onsite repairs performed by trained technicians, combined with telemetry and diagnostic monitoring to help identify and resolve hardware faults more efficiently. Having onsite coverage reduces downtime by allowing repairs to be carried out at the device location, and Premium+ terms typically prioritize response and service quality compared with basic support options.
Suitable for
 Businesses or users who need continued hardware support after the standard warranty expires
 Environments where minimizing notebook downtime is important
 Users who prefer onsite technician visits rather than mail-in repairs
When it may not be suitable
This service is focused on hardware support and onsite repairs; it does not substitute for software support, user training, or coverage for accidental damage unless such coverage is explicitly included in the underlying terms. If you already have equivalent or broader coverage through another plan, this specific one-year post-warranty onsite package may duplicate existing services.
Key specifications
 Service duration: 1 year
 Service type: Post-warranty onsite support for notebooks
 Coverage elements: Onsite technician visits and telemetry/diagnostic monitoring
 Brand: HP
How to use
Purchase and register the service according to HP’s activation procedure, ensuring the service is linked to the specific notebook serial number. When a hardware issue occurs after the factory warranty, contact HP support via the provided channels, request onsite service, and allow an authorized technician to perform diagnostics and repairs using telemetry data where applicable.
What to consider before purchase
 Confirm the service start date and that it applies to your notebook model and serial number
 Check whether accidental damage or software support is required and whether it is included
 Review response-time terms and any geographical restrictions on onsite service
Usage recommendations
Keep device serial numbers and proof of purchase accessible, perform regular backups before scheduled repairs, and document any recurring issues to share with HP support for faster diagnosis.

## Specifications

### Features

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | AI-powered insights w/onsite repair |
| Place of service | Remote and Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |

## FAQ

### How much does the HP 1y PW Premium+ Onsite DMR NB — HP U95XNPE cost, and is it available for purchase?

The price is 32.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12269651/68193985_large.webp