# Service Pack HP 1y PW Active Care NBD DMR NB – HP U95XRPE 1-year next-business-day onsite support

**URL:** https://aio.lv/en/product--hp-u95xrpe--12269653
**Data updated:** 2026-04-16 06:32 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U95XRPE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 61.99 €
**Prices and availability valid until:** 2026-07-25 23:59
**Price without VAT (21%):** 51.23 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u95xrpe--12269653

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

HP 1y PW Active Care NBD DMR NB (MPN U95XRPE) is a 1-year service pack providing next-business-day onsite support for covered HP notebooks and devices. The plan offers remote diagnostics (DMR) and next-business-day engineer dispatch to restore operation quickly. Ideal for businesses seeking fast hardware support, reduced downtime and professional service response.

## Long description

HP 1y PW Active Care NBD DMR NB is a one-year post-warranty service that provides next-business-day onsite support for compatible HP notebooks. The plan includes repair or replacement of defective components and on-premises technician visits to minimize downtime for business and personal users after the original warranty period has ended.
Advantages
This service delivers fast onsite response with a technician visiting your location the next business day after a qualifying incident is reported. It covers diagnostics and repair activities at the customer site, helping to avoid the delay and inconvenience of shipping the notebook to a repair center. The plan is intended to simplify post-warranty support with a single contract and predictable service timelines.
Suitable for
Businesses that require quick recovery of notebook devices after warranty expiration
Users who prefer onsite repairs rather than shipping devices for service
Environments where minimizing downtime is important for productivity
When it may not be suitable
This plan is focused on onsite next-business-day response and is not the best option if you need immediate same-day service or 24/7 coverage. It may also be unnecessary for users whose notebooks are still under manufacturer warranty or for those who prefer mail-in repairs.
Key specifications
Service duration: 1 year (post-warranty)
Response time: Next business day onsite
Service location: Onsite at customer address (subject to provider coverage area)
Coverage: Diagnostic and repair of covered hardware faults at customer site
How to use
To use the service, report the hardware issue through the official HP support channel indicated in your service documents. Provide the required purchase and service details to validate the contract. After validation, schedule an onsite appointment; a technician will arrive the next business day to diagnose and repair the notebook, or arrange an approved replacement if needed.
What to consider before purchase
Confirm that your notebook model and location are eligible for onsite service under this plan
Check the exact terms and any exclusions in the service agreement, including coverage limits and parts policies
Ensure you understand the start date (post-warranty) and duration of the service
Usage recommendations
If rapid recovery is important, keep service documentation and purchase proof accessible and report issues promptly to take full advantage of the next-business-day onsite response.

## Specifications

### Features

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Remote and Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |

## FAQ

### How much does the HP 1y PW Active Care NBD DMR NB – Service Pack U95XRPE cost, and is it available for purchase?

The price is 61.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12269653/68193983_large.webp