# Service Pack HP 1y PW Premium+ Onsite DMR NB by HP (1 year onsite support)

**URL:** https://aio.lv/en/product--hp-u95xspe--12269654
**Data updated:** 2026-04-16 06:32 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U95XSPE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 28.99 €
**Prices and availability valid until:** 2026-07-25 23:59
**Price without VAT (21%):** 23.96 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u95xspe--12269654

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

HP 1y PW Premium+ Onsite DMR NB is an HP-branded 1-year onsite service pack providing advanced hardware support for eligible notebooks. The offering covers onsite diagnostics, parts replacement and repair coordination under HP's Premium+ level, intended to minimize downtime and restore device functionality quickly for business or personal laptop use.

## Long description

HP 1y PW Premium+ Onsite DMR NB provides a one-year post-warranty onsite service for HP notebooks with telemetry and DMR (Device Management and Reporting) support. The service covers on-site diagnostic and repair interventions after the original warranty period has ended, with integrated remote telemetry for device monitoring and reporting to assist technicians in troubleshooting.
Advantages
This service delivers on-site technician visits for hardware diagnosis and repairs, combined with telemetry-enabled remote monitoring to speed up fault identification. It simplifies post-warranty support by linking local repairs with device data, reducing time to resolution and helping maintain notebook uptime.
Suitable for
Businesses that require continued onsite hardware support for HP notebooks after warranty expiry
IT departments that use telemetry and device reporting to streamline troubleshooting
Environments where minimizing downtime for notebook users is important
Когда может не подойти
Услуга не покрывает программные ошибки, утерю данных или повреждения, вызванные несанкционированными вмешательствами и эксплуатацией вне рекомендаций производителя. Если требуется сервис для устройств других брендов или для настольных компьютеров, этот пакет не подходит.
Key specifications
Service duration: 1 year (post-warranty)
Support type: Onsite hardware service with technician visit
Telemetry: Remote device monitoring and reporting (DMR) included
Device category: Notebook (laptop) hardware support
How to use
Purchase the HP 1y PW Premium+ Onsite DMR NB for an eligible HP notebook. After the original warranty expires, contact HP support to register the service and provide device details. When a hardware issue occurs, open a service request with HP; telemetry data may be used to diagnose the problem remotely before an onsite technician visit is scheduled.
What to consider before purchase
Confirm the service applies to your specific HP notebook model and that it is eligible for post-warranty coverage
Verify whether telemetry/DMR features are supported and enabled on your device
Check geographic availability of onsite service for your location
Usage recommendations
Keep telemetry enabled and ensure the device is registered with HP support to allow quicker remote diagnostics; provide accurate device location and contact details when requesting onsite service to reduce response times.

## Specifications

### Features

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | AI-powered insights w/onsite repair |
| Place of service | Remote and Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |

## FAQ

### How much does the HP 1y PW Premium+ Onsite DMR NB service pack cost, and is it available for purchase?

The price is 28.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12269654/68193982_large.webp