# On-site Service HP 3 year Next Business Day Response Onsite w/Defective Media Retention

**URL:** https://aio.lv/en/product--hp-u9ba8e--763730
**Data updated:** 2026-03-30 13:46 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** U9BA8E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 68.49 €
**Prices and availability valid until:** 2026-07-12 23:59
**Price without VAT (21%):** 56.60 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-u9ba8e--763730

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 25.06.2026 | 1.99 EUR |
| Courier delivery to door | 25.06.2026 | 4.99 EUR |

## Summary description

HP 3 year Next Business Day Response Onsite service provides reliable support with on-site assistance within 9 hours a day, 5 days a week. This service includes defective media retention, ensuring that you can keep any faulty drives for data security. With the U9BA8E model, you benefit from quick response times and professional service, minimizing downtime and maintaining productivity.

## Long description

HP 3 year Next Business Day Response Onsite with Defective Media Retention (U9BA8E) delivers professional on-site hardware support and defective media retention to help restore operations quickly and protect sensitive data. The service provides on-site assistance within the next business day during standard coverage hours (9 hours per day, 5 days a week) and is designed to reduce downtime and maintain business continuity.
Advantages
This on-site service combines prompt next-business-day response with defective media retention, allowing customers to retain failed storage media for data security. The offering ensures access to trained HP technicians for hardware troubleshooting and repairs at the customer site and helps minimize interruption to daily operations.
Suitable for
 Small and medium businesses seeking faster hardware recovery
 Environments where data security requires retention of defective media
 IT setups that need predictable, next-business-day on-site support
Key specifications
 Brand: HP
 Model / MPN: U9BA8E
 Service type: On-site service with defective media retention
 Duration: 3 year(s)
 Response time: Next business day
 Coverage hours: 9 hours/day, 5 days/week
How to use
Purchase and register the HP service using the provided MPN (U9BA8E) and ensure the covered device is listed under the service contract. If a hardware issue occurs, contact HP support to open a service case; an HP technician will be dispatched to the site with next-business-day response. If storage media fails, inform the technician that defective media retention is required so the faulty drives can be retained on-site according to the service terms.
Usage recommendations
Maintain up-to-date service registration and asset information to ensure rapid dispatch. Back up critical data regularly even when using defective media retention, and review the service terms for any exclusions or regional limitations.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | HP 215 Series 1/1/0 Warranty
HP 240 / HP 242 / HP 245 Series 1/1/0 Warranty
HP 248 / HP340 / HP346 / HP348 / HP350 Series 1/1/0 Warranty
HP 250 Series 1/1/0 Warranty
HP 255 Series 1/1/0 Warranty
HP 345 / HP 355 Series 1/1/0 Warranty
HP x2 210 G1 Tablet/ HP 210 Notebook |
| Service time (hours x days) | 9x5 |
| Next Business Day (NBD) | Yes |
| HP segment | Business |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 36 |
| Warranty type | S |

## FAQ

### How much does the On-site Service HP 3 year Next Business Day Response cost, and is it available for purchase?

The price is 68.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Service HP 3 year Next Business Day Response?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/763730/52388534_large.webp