# On-site Warranty Service HP 1y Next Business Day Response with Defective Media Retention (1 year, 1 license)

**URL:** https://aio.lv/en/product--hp-ub0d5pe--4978892
**Data updated:** 2026-04-16 06:31 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UB0D5PE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 117.49 €
**Prices and availability valid until:** 2026-07-29 23:59
**Price without VAT (21%):** 97.10 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-ub0d5pe--4978892

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

HP on-site hardware support with Next Business Day Response and Defective Media Retention for notebooks. This 1‑year service (1 license) provides onsite technician dispatch the next business day for hardware faults while allowing retention of failed storage media for data control. Ideal for business continuity and secure device servicing.

## Long description

HP 1y PW Next Business Day Response Onsite with Defective Media Retention is a one-year, on-site hardware support service that provides next-business-day technician response and allows retention of defective storage media. This service helps reduce downtime by combining remote troubleshooting with fast onsite intervention when necessary, ensuring that hardware problems are addressed promptly so users can resume normal operations.
Advantages
The service delivers next-business-day onsite response from qualified technicians and includes defective media retention so customers can keep failed drives for secure disposal or forensic analysis. It pairs remote support with fast onsite assistance to minimize service disruption and simplify handling of failed storage components.
Suitable for
Businesses that require fast, predictable onsite hardware support for notebooks and related equipment
Organizations that must retain defective storage media for data security or compliance
IT teams that want a one-year support commitment with a single-license coverage
When it may not be suitable
This service covers onsite hardware response on the next business day and defective media retention, but it does not replace higher-tier offerings that provide faster response windows (for example, same-day or 24x7 coverage) or extended hardware replacement guarantees. It is intended for typical business-hour environments and may not meet requirements for around-the-clock or emergency response.
Key specifications
Service type: On-site hardware support with defective media retention
Duration: 1 year
License quantity: 1
Response time: Next business day onsite response
How to use
Contact HP support through the channel provided with your service agreement when a hardware issue occurs. HP will attempt remote diagnostics and, if necessary, dispatch a technician to the customer site with next-business-day response. If a storage device fails, you may retain the defective media according to the service terms for secure disposal or internal analysis.
What to consider before purchase
Confirm the service covers the specific notebook or hardware model you intend to protect
Verify the definition of "next business day" and the hours of coverage provided by the service
Ensure defective media retention meets your data-security and compliance needs
Usage recommendations
Keep service agreement details and support contact information accessible, document hardware failures promptly, and follow HP's instructions for defective media handling to maintain data security and ensure efficient onsite response.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 1 year(s) |
| License quantity | 1 |
| HP segment | Business, Enterprise |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |
| Warranty type | P |

## FAQ

### How much does the HP On-site 1y Next Business Day Response with DMR cost, and is it available for purchase?

The price is 117.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP On-site 1y Next Business Day Response with DMR be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4978892/59227559_large.webp