# HP 5 years Next Business Day Onsite HW Support with Defective Media Retention Notebooks

**URL:** https://aio.lv/en/product--hp-ue337e--882621
**Data updated:** 2026-03-30 13:55 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UE337E
**EAN:** 4053162117808
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 244.99 €
**Prices and availability valid until:** 2026-07-11 23:59
**Price without VAT (21%):** 202.47 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-ue337e--882621

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 19.06.2026 | 1.99 EUR |
| Courier delivery to door | 19.06.2026 | 4.99 EUR |

## Summary description

The HP 5 years Next Business Day Onsite HW Support with Defective Media Retention for Notebooks ensures that your device is protected with comprehensive support. This service includes next business day onsite assistance, allowing for quick resolution of hardware issues. Additionally, defective media retention allows you to keep any failed drives, ensuring data security and compliance. Ideal for businesses that rely on their laptops for daily operations.

## Long description

HP 5 years Next Business Day Onsite HW Support with Defective Media Retention for Notebooks provides extended hardware support to minimize downtime. This service delivers next-business-day onsite assistance from trained technicians and includes defective media retention, allowing customers to retain failed storage devices for data security and regulatory compliance.
Advantages
With next business day onsite response and the option to keep defective media, this HP support package reduces disruption to business operations and helps protect sensitive data. Trained technicians handle repairs directly at your location, while the defective media retention feature maintains control over failed drives.
Suitable for
Business laptops used in daily operations
Companies requiring fast onsite hardware repair
Environments with sensitive or regulated data
Key specifications
Service duration: 5 years
Response time: Next business day onsite
Defective media retention: Yes (customer retains failed drives)
Product type: Onsite hardware support for notebooks
Brand/Model: HP (MPN: UE337E, EAN: 4053162117808)
How to use
When a hardware issue occurs, contact HP support using the provided channels to open a service request. An HP technician will be scheduled to arrive the next business day to diagnose and repair the notebook onsite. If a storage device fails during service, you will be given the defective media retention option to keep the failed drive.
Usage recommendations
Ensure you have your service agreement details (MPN UE337E) and device information ready when contacting support. Regularly back up important data despite the defective media retention option to avoid data loss in other failure scenarios.

## Specifications

| Feature | Value |
|---|---|
| License term in years | 5 year(s) |

### Features

| Feature | Value |
|---|---|
| Next Business Day (NBD) | Yes |
| HP segment | Business, Enterprise |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | excludes external monitor |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | In Warranty |

## FAQ

### How much does the HP 5 years Next Business Day Onsite HW Support cost, and is it available for purchase?

The price is 244.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 150 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 5 years Next Business Day Onsite HW Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 5 years Next Business Day Onsite HW Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/882621/26667053_large.webp