# On-site Support HP 3 year Next Business Day Onsite for CSR Parts Only DT HW Support

**URL:** https://aio.lv/en/product--hp-ue379e--882521
**Data updated:** 2026-03-30 13:46 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UE379E
**EAN:** 0883585345540
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 41.49 €
**Prices and availability valid until:** 2026-07-25 23:59
**Price without VAT (21%):** 34.29 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-ue379e--882521

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 03.07.2026 | 1.89 EUR |
| Courier delivery to door | 03.07.2026 | 4.99 EUR |

## Summary description

HP 3 year Next Business Day Onsite for CSR Parts Only DT HW Support provides reliable hardware support with next business day service. This plan covers essential parts, ensuring minimal downtime for your desktop systems. With on-site assistance, you can expect prompt repairs and replacements, enhancing productivity and maintaining operational efficiency.

## Long description

HP 3 year Next Business Day Onsite for CSR Parts Only DT HW Support (UE379E, EAN 0883585345540) delivers on-site hardware support for desktop systems with next-business-day response. The plan covers required replacement parts for covered components and provides access to HP service technicians, helping to reduce downtime and restore system operation quickly when hardware faults occur.
Advantages
This on-site support option offers a defined response time of next business day, coverage for CSR parts, and technician dispatch to your location. The service reduces the need to ship equipment for repair, simplifies parts replacement, and helps maintain productivity by addressing hardware failures promptly.
Suitable for (tasks / use cases)
Businesses that need predictable desktop hardware support with minimal downtime
IT departments that require parts-only coverage and on-site technician service
Environments where next-business-day on-site response is sufficient
Key specifications
Brand: HP
Manufacturer part number (MPN): UE379E
EAN: 0883585345540
Service type: On-site
Duration: 3 year(s)
Coverage: CSR parts only
Response: Next business day on-site
How to use
When a hardware issue is detected, contact HP support through the provided support channels and reference the MPN or your service agreement. HP will validate the coverage, dispatch a technician and required CSR parts, and perform on-site diagnosis and replacement. Keep device serial numbers and any error details available to speed up service.
Usage recommendations
Maintain current asset and warranty records, store failed-component information, and report issues as soon as they occur to ensure next-business-day on-site response. Verify that the service address and contact details on the agreement are up to date to avoid delays.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| Next Business Day (NBD) | Yes |
| HP segment | Business, Enterprise |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period (months) | 36 |
| Warranty type | S |

## FAQ

### How much does the On-site Support HP 3 year Next Business Day Onsite for CSR Parts Only DT HW Support cost, and is it available for purchase?

The price is 41.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 150 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support HP 3 year Next Business Day Onsite for CSR Parts Only DT HW Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/882521/25559969_large.webp