# Warranty extension HP Care Pack 3-year Standard Exchange for Officejet printers UG196E

**URL:** https://aio.lv/en/product--hp-ug196e--2618
**Data updated:** 2025-12-31 17:04 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UG196E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 54.99 €
**Prices and availability valid until:** 2026-07-06 23:59
**Price without VAT (21%):** 45.45 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-ug196e--2618

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 15.06.2026 | 1.99 EUR |
| Courier delivery to door | 15.06.2026 | 4.99 EUR |

## Summary description

HP 3-year Care Pack with Standard Exchange for Officejet printers (UG196E) extends manufacturer support for three years. Provides replacement service for eligible Officejet models under the standard exchange program, helping minimise downtime and simplify repairs. Suitable for business and home users who need extended coverage and predictable support.

## Long description

HP Care Pack 3-year Standard Exchange for Officejet printers (UG196E) extends the original factory warranty by providing three years of additional coverage. The plan offers telephone technical support, remote diagnostics and a hardware replacement service under the standard exchange program to reduce downtime and simplify repair logistics for eligible Officejet models.
Advantages
This HP Service Plan ensures predictable support for Officejet printers by combining remote diagnostic services with telephone assistance and a standard exchange hardware replacement. The three-year coverage period helps minimise operational interruptions and streamlines the process of obtaining replacement units when needed.
Suitable for
 Small and medium business offices using HP Officejet printers
 Home users who require extended printer coverage and easier repairs
 Environments where predictable support and reduced downtime are important
Key specifications
 Product name: Warranty extension HP Care Pack 3-year Standard Exchange for Officejet printers UG196E
 Manufacturer: HP
 MPN: UG196E
 Coverage period: 3 year(s)
 Service type: Standard exchange hardware replacement, telephone technical support, remote diagnostics
 Category: Warranty and support extensions
How to use
Purchase and register the HP Care Pack for the specific Officejet printer model according to HP’s registration instructions. When a covered hardware issue occurs, contact HP telephone support to perform remote diagnostics. If the issue qualifies for standard exchange, HP will arrange shipment of a replacement unit and provide instructions for returning the defective unit under the exchange program.
Usage recommendations
Register the Care Pack promptly after purchase and keep the printer model and serial number on hand when contacting support to speed up diagnostics and replacement processing.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 3 year(s) |
| Compatibility | HP Deskjet 460c
HP Officejet H470
HP Officejet J6410
HP Officejet 6500
HP Officejet 7310/7410
HP Officejet 4255/6215
HP Officejet 4355
HP Officejet J5780 |
| HP segment | Business, Enterprise |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Duration | 3 years |
| Response time | Exchange shipped within 4-7 business days |
| Service method | Standard unit exchange |
| Care Pack type | Electronic |
| Coverage period (months) | 36 |
| Warranty type | S |
| Logistics options | Customer ships defective, courier ships replacement |

## FAQ

### How much does the HP Care Pack 3-year Standard Exchange UG196E cost, and is it available for purchase?

The price is 54.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 250 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for HP Care Pack 3-year Standard Exchange UG196E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/2618/51539025_large.webp