# Care Pack HP 3 year Care Pack w/Standard Exchange for Officejet Pro Printers

**URL:** https://aio.lv/en/product--hp-ug198e--2619
**Data updated:** 2026-03-30 13:55 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UG198E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 34.99 €
**Prices and availability valid until:** 2026-07-07 23:59
**Price without VAT (21%):** 28.92 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-ug198e--2619

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 15.06.2026 | 1.99 EUR |
| Courier delivery to door | 15.06.2026 | 4.99 EUR |

## Summary description

The HP 3 year Care Pack w/Standard Exchange for Officejet Pro Printers provides extended warranty coverage for your printer. This service includes standard exchange, ensuring minimal downtime in case of hardware failure. Enjoy peace of mind with professional support and quick replacement services, allowing your business to operate smoothly without interruptions. Ideal for businesses that rely on their printers for daily operations.

## Long description

The HP Care Pack extends coverage for your Officejet Pro printer beyond the original factory warranty for a period of 3 year(s). This service plan (MPN UG198E) includes telephone technical support, remote diagnostic services and a standard exchange hardware replacement option to reduce downtime in case of device failure.
Advantages
The Care Pack offers extended warranty protection and a standard exchange process to minimize printer downtime. Included remote diagnostics and telephone support help identify issues quickly, while the replacement service provides a pre-tested or refurbished unit to restore operation without lengthy on-site repairs.
Suitable for
Small and medium businesses that use Officejet Pro printers for daily document workflows
Offices that require predictable maintenance costs and faster hardware replacement
Workplaces seeking vendor-supported technical assistance and diagnostics
Key specifications
Brand: HP
Product: Care Pack for Officejet Pro Printers
MPN: UG198E
Coverage duration: 3 year(s)
Service type: Standard exchange, telephone technical support, remote diagnostics
How to use
Register the Care Pack to the printer following HP's activation instructions included with the purchase or on HP's support portal. When a hardware issue occurs, contact HP support via the provided telephone number; the support team will perform remote diagnostics and, if required, initiate the standard exchange process to replace the faulty unit.
Usage recommendations
Keep your printer model and serial number available when contacting support. Follow HP's preventive maintenance guidance for Officejet Pro printers to reduce the likelihood of hardware faults during the covered period.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 3 year(s) |
| Compatibility | Officejet Pro L7500/7600/7700/8000
HP Officejet Pro 8100 ePrinter |
| HP segment | Business, Enterprise |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Duration | 3 years |
| Response time | Exchange shipped within 4-7 business days |
| Service method | Standard unit exchange |
| Care Pack type | Electronic |
| Coverage period (months) | 36 |
| Warranty type | S |
| Logistics options | Customer ships defective, courier ships replacement |

## FAQ

### How much does the Care Pack HP 3 year Care Pack w/Standard Exchange for Officejet Pro Printers cost, and is it available for purchase?

The price is 34.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 250 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Care Pack HP 3 year Care Pack w/Standard Exchange for Officejet Pro Printers?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/2619/51481433_large.webp