# HP 5y Offsite w/DMR Notebook HP 5y Offsite w/DMR Notebook Support Offsite repair

**URL:** https://aio.lv/en/product--hp-ug5a4e--11373627
**Data updated:** 2026-04-15 17:55 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UG5A4E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 99.99 €
**Prices and availability valid until:** 2026-07-27 23:59
**Price without VAT (21%):** 82.64 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-ug5a4e--11373627

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

The HP 5y Offsite w/DMR Notebook offers offsite repair support, ensuring your device is covered during warranty. Ideal for users seeking reliable service.

## Long description

The HP 5y Offsite w/DMR Notebook provides five years of offsite repair support for eligible HP notebooks. This service covers troubleshooting and remediation performed at an HP repair facility, with devices either picked up from your location or shipped to the service center as required. The offering is intended to extend warranty support and help manage repair costs when on-site assistance is not available.
Advantages
This offsite notebook support centralizes repairs at authorized HP facilities, ensuring trained technicians handle diagnostics and part replacements. The service reduces the need for on-site visits, can lower overall support expenses, and provides a clear process for device pickup or shipment to the repair center.
Suitable for
 Business users with remote or distributed teams
 Individuals seeking extended warranty and repair coverage
 Organizations looking to control support costs without on-site service
Key specifications
 Service name: HP 5y Offsite w/DMR Notebook (UG5A4E)
 Service duration: 5 years
 Support type: Offsite repair at HP service facility
 Device handling: Pickup or customer shipment to HP repair center
 Category: Warranty and support extensions
How to use
If your notebook requires assistance, contact HP support to initiate a service case and arrange pickup or shipping instructions. Pack the device according to HP guidance and include any requested information. An HP technician will perform diagnostics and remediation at the authorized facility and return the repaired unit following completion of service procedures.
Usage recommendations
Keep proof of purchase and the service agreement available when requesting support; follow HP's packing and shipping instructions to avoid delays.

## Specifications

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Offsite repair |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Repaired within 3-7 business days |
| Service method | Depot repair |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Logistics options | Courier pick up and return |

## FAQ

### How much does the HP 5y Offsite w/DMR Notebook cost, and is it available for purchase?

The price is 99.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 5y Offsite w/DMR Notebook be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11373627/65866810_large.webp