# HP 5y Offsite w/DMR Notebook HP 5y Offsite w/DMR Notebook Offsite repair

**URL:** https://aio.lv/en/product--hp-ug5n8e--11458515
**Data updated:** 2025-12-30 21:23 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UG5N8E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 153.49 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 126.85 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-ug5n8e--11458515

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

The HP 5y Offsite w/DMR Notebook offers offsite repair service, ensuring your device is covered during warranty. Ideal for users needing reliable support.

## Long description

The HP 5y Offsite w/DMR Notebook provides an offsite repair service for notebooks, extending warranty coverage and offering remote troubleshooting support for common PC issues. When on-site assistance is limited by budget or logistics, devices requiring repair can be picked up or shipped to an HP service facility for remediation.
Advantages
This offsite warranty combines remote diagnostics with dedicated offsite repair, helping to reduce downtime by allowing HP technicians to perform remediation at an expert facility. The service supports structured handling of hardware faults and includes logistics options for pickup or shipment to the repair center.
Suitable for
 Individuals and small businesses seeking extended notebook warranty coverage
 Users with limited onsite IT support or tight service budgets
 Environments where device pickup or shipping to a repair facility is acceptable
Key specifications
 Product name: HP 5y Offsite w/DMR Notebook
 Type: Offsite notebook repair and support service
 Manufacturer: HP
 MPN: UG5N8E
 Coverage term: 5 years (offsite)
How to use
Contact HP support to initiate remote troubleshooting and, if required, arrange pickup or shipment of the notebook to an HP repair facility. Follow the instructions provided by HP for packaging and documentation. HP technicians will perform diagnostics and remediation at the service center and return the device after repair.
Usage recommendations
Use the HP 5y Offsite w/DMR Notebook service when regular onsite IT support is unavailable or when offsite repair logistics (pickup/shipment) are suitable. Keep device serial numbers and purchase documentation accessible to streamline service requests.

## Specifications

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Offsite repair |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Repaired within 3-7 business days |
| Service method | Depot repair |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Logistics options | Courier pick up and return |

## FAQ

### How much does the HP 5y Offsite w/DMR Notebook cost, and is it available for purchase?

The price is 153.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HP 5y Offsite w/DMR Notebook be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11458515/66135771_large.webp