# HP 1-year Onsite Preventive Maintenance and Diagnostic Warranty Extension (UG8U5PE)

**URL:** https://aio.lv/en/product--hp-ug8u5pe--12269673
**Data updated:** 2026-04-16 06:32 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UG8U5PE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 64.49 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 53.30 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-ug8u5pe--12269673

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

HP 1-year onsite preventive maintenance and diagnostic warranty extension (MPN UG8U5PE) provides an additional 12 months of on-site support covering preventive maintenance visits and hardware diagnostics. Intended to supplement existing HP equipment coverage, it helps maintain system uptime, identify faults early, and ensure professional service interventions for business-critical devices.

## Long description

HP 1y PW ONS PDA PA DMR DT is a one-year post-warranty onsite support package from HP providing predictive device alerts, preferred access to service, and direct maintenance response for desktop systems. The service is intended to extend support coverage after the original warranty period and offers onsite technician dispatch when issues are identified or reported.
Advantages
This service combines predictive device alerts with onsite support and preferred access, enabling faster identification of potential hardware issues and prioritised technician response. It simplifies post-warranty maintenance by consolidating monitoring, priority servicing, and onsite repairs into a single annual package.
Suitable for
Businesses that need continued onsite support for desktop devices after the original warranty expires
Organisations seeking proactive monitoring and early detection of hardware problems
Environments where faster access to technicians reduces downtime risk
When it may not be suitable
This one-year package is not intended for devices still under active manufacturer warranty where different support terms may already apply. It may also be unnecessary for users who prefer remote-only support or who have third-party maintenance agreements covering their desktop systems.
Key specifications
Coverage duration: 1 year of post-warranty onsite support
Support type: Onsite technician dispatch
Features: Predictive device alerts and preferred access to HP support
Target devices: Desktop systems
How to use
Purchase and register the service for the specific desktop device with HP according to the provider’s activation process. Ensure device registration and any required connectivity for predictive alerts are configured so the monitoring system can report potential issues. When an alert or fault is detected, contact HP or use the preferred access channel to request onsite service; HP will dispatch a technician based on the coverage terms.
What to consider before purchase
Confirm the device is out of or eligible beyond the original warranty period
Verify that onsite support is available in your location
Check connectivity requirements for predictive alerting and monitoring
Usage recommendations
Maintain network connectivity and keep device firmware/software up to date to maximise the effectiveness of predictive alerts and ensure timely onsite support when needed.

## Specifications

### Features

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | AI-powered insights w/onsite repair |
| Place of service | Remote and onsite |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite and predictive support |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 12 |

## FAQ

### How much does the HP 1-year Onsite Preventive Maintenance & Diagnostic (UG8U5PE) cost, and is it available for purchase?

The price is 64.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for HP 1-year Onsite Preventive Maintenance & Diagnostic (UG8U5PE)?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/12269673/68193963_large.webp