# HP UJ392E 4-year Next Business Day Response Advanced Exchange hardware support for docking station

**URL:** https://aio.lv/en/product--hp-uj392e--851587
**Data updated:** 2025-12-29 05:23 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UJ392E
**EAN:** 4053162235489
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 30.99 €
**Prices and availability valid until:** 2026-07-08 23:59
**Price without VAT (21%):** 25.61 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-uj392e--851587

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 15.06.2026 | 1.99 EUR |
| Courier delivery to door | 15.06.2026 | 4.99 EUR |

## Summary description

HP UJ392E is a 4-year Next Business Day Response Advanced Exchange hardware support plan for a docking station. It provides business-focused coverage with advanced exchange replacement and next-business-day response to minimise equipment downtime. Intended for organisations using HP docking stations, it simplifies hardware replacement and helps maintain productivity over the contract term.

## Long description

HP UJ392E is a 4-year Next Business Day Response Advanced Exchange hardware support plan for HP docking stations. The service includes remote technical assistance to diagnose issues and, if a hardware replacement is required, HP will ship a replacement docking station the next business day along with a prepaid waybill to return the defective unit.
Advantages
This support plan reduces downtime by combining remote problem diagnosis and telephone technical support with an expedited replacement service. The advanced exchange process uses prepaid shipping materials and door-to-door delivery to simplify returns and minimise the time your organisation is without a working docking station.
Suitable for
 IT departments managing multiple HP docking stations
 Businesses that require fast hardware replacement to maintain productivity
 Organisations seeking predictable support coverage for a 4-year period
Key specifications
 Service type: Next Business Day Response Advanced Exchange
 Duration: 4 year(s)
 Coverage: Hardware support for HP docking stations
 Includes: Remote technical diagnosis, telephone support, prepaid return waybill, next-business-day replacement shipment
 Brand / MPN: HP / UJ392E
 EAN: 4053162235489
How to use
Contact HP support by telephone or through the official support channel to report a malfunction and receive remote diagnosis and troubleshooting. If the issue cannot be resolved remotely and a replacement is authorised, HP will dispatch a replacement docking station for delivery on the next business day and provide a prepaid waybill and return instructions for the defective unit.
Usage recommendations
Register the support plan and keep the service contract information accessible; when contacting support, have the docking station serial number, proof of purchase and the UJ392E plan details available to speed up verification and replacement processing.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 4 year(s) |
| UNSPSC-code | 81111812 |
| HP segment | Business, Enterprise |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Duration | 4 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Care Pack type | Electronic |
| Coverage period (months) | 48 |
| Warranty type | S |
| Logistics options | Courier shipment and defective return |

## FAQ

### How much does the HP UJ392E 4-year Next Business Day Hardware Support cost, and is it available for purchase?

The price is 30.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for HP UJ392E 4-year Next Business Day Hardware Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/851587/66973066_large.webp