# On-site Support HP 5 year Next Business Day Response Onsite Notebook Hardware Support

**URL:** https://aio.lv/en/product--hp-uk718e--647838
**Data updated:** 2026-03-30 13:46 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UK718E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 144.99 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 119.83 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-uk718e--647838

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 03.07.2026 | 1.89 EUR |
| Courier delivery to door | 03.07.2026 | 4.99 EUR |

## Summary description

The HP 5 year Next Business Day Response Onsite Notebook Hardware Support provides reliable on-site service for your notebook. With a 5-year coverage, you can ensure that your device is protected against hardware failures. The Next Business Day (NBD) response guarantees that a technician will be on-site to resolve issues quickly, minimizing downtime and keeping your business running smoothly. This service is ideal for businesses that rely heavily on their notebooks for daily operations.

## Long description

HP On-site Support — 5 year Next Business Day Response Onsite Notebook Hardware Support (MPN: UK718E) delivers workplace-focused hardware assistance for notebooks. The service provides five years of coverage with on-site technician response on the next business day, reducing downtime and helping maintain productivity for business users who require reliable device availability.
Advantages
This on-site support option ensures a qualified technician is dispatched to your location with a Next Business Day response commitment, minimizing wait time for repairs. Coverage spans common notebook hardware failures and complements remote troubleshooting capabilities offered by HP, helping preserve data centre continuity and everyday operations.
Suitable for
Small and medium businesses relying on notebooks for daily tasks
IT departments that require predictable on-site hardware support
Workplaces where rapid on-premise repairs reduce operational disruption
Key specifications
Service type: On-site hardware support
Response time: Next Business Day
Duration: 5 year(s)
Applicable device: Notebook
Manufacturer: HP
Manufacturer part number (MPN): UK718E
How to use
Purchase the service and register the notebook with HP according to the provider’s activation instructions. When a hardware issue occurs, contact HP support via the provided service channels and request on-site assistance. HP will schedule a technician visit with Next Business Day response to diagnose and repair covered hardware faults at your location.
Usage recommendations
Keep device serial numbers and purchase/registration details accessible to speed up service activation and technician dispatch. For faster resolution, perform basic troubleshooting steps suggested by HP support before the on-site visit.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Compatibility | Notebook Only |
| Next Business Day (NBD) | Yes |
| HP segment | Business, Enterprise |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | S |

## FAQ

### How much does the On-site Support HP 5 year Next Business Day Response Onsite Notebook Hardware Support cost, and is it available for purchase?

The price is 144.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 150 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support HP 5 year Next Business Day Response Onsite Notebook Hardware Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support HP 5 year Next Business Day Response Onsite Notebook Hardware Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/647838/52347158_large.webp