# Pickup and Return Support HP 5 year UK721E

**URL:** https://aio.lv/en/product--hp-uk721e--882651
**Data updated:** 2026-03-30 13:46 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UK721E
**EAN:** 4053162120143
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

HP 5 year Pickup and Return Notebook Hardware Support provides comprehensive coverage for your notebook. This service ensures that your device is picked up, repaired, and returned to you at no additional cost. With a duration of 5 years, you can enjoy peace of mind knowing that your hardware is protected against failures. Ideal for users who rely on their notebooks for work or personal use, this support service offers convenience and reliability.

## Long description

Pickup and Return Support HP 5 year UK721E provides a five-year pickup and return hardware support service for HP notebooks. The service covers collection of the device, offsite diagnosis and repair at an HP designated repair center, replacement parts, labor, and return shipment to the customer. Remote telephone support is included for eligible products.
Advantages
This support package covers pickup, offsite repair, parts and materials, labor, and return shipping costs for the duration of the five-year term, reducing the need for the customer to arrange logistics. Remote telephone support helps with troubleshooting and initial diagnosis before repair. The service is provided by HP-certified technicians at an HP designated repair center and is tied to the product identifiers (MPN/EAN) specified.
Suitable for
Business and home notebook users who need ongoing hardware protection
Users who prefer repair logistics managed by the manufacturer
Environments where minimizing downtime and handling logistics centrally is important
Key specifications
Service type: Pick-up & return
Duration: 5 year(s)
Brand: HP
Manufacturer part number (MPN): UK721E
EAN: 4053162120143
How to use
Contact HP support via the telephone number or online portal provided with your purchase to initiate a service request. HP will arrange collection of the eligible notebook, perform offsite diagnosis and necessary repairs at an HP designated repair center, and return the device once repairs are complete. Keep purchase documentation and the product identifiers (MPN/EAN) available when requesting service.
Usage recommendations
Use this support service for hardware faults covered by the HP terms and conditions. Verify product eligibility and any exclusions with HP support before scheduling pickup. Back up important data before sending the notebook for repair.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | Pick-up&return |
| Number of years | 5 year(s) |
| HP segment | Business, Enterprise |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Pickup and return |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Repaired within 3-7 business days |
| Service method | Depot repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | S |
| Logistics options | Courier pick up and return |

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Pickup and Return Support HP 5 year UK721E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

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