# On-site Support HP 3 year Next Business Day Response Onsite

**URL:** https://aio.lv/en/product--hp-ul657e--186399
**Data updated:** 2026-03-30 13:46 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UL657E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 101.99 €
**Prices and availability valid until:** 2026-07-07 23:59
**Price without VAT (21%):** 84.29 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-ul657e--186399

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 15.06.2026 | 1.99 EUR |
| Courier delivery to door | 15.06.2026 | 4.99 EUR |

## Summary description

The HP 3 year Next Business Day Response Onsite service provides reliable support for your hardware needs. With next business day response, you can minimize downtime and ensure your operations run smoothly. This service includes defective media retention, allowing you to keep your original drives for data security. Ideal for businesses that require quick and efficient hardware support.

## Long description

The HP 3 year Next Business Day Response Onsite service (UL657E) delivers professional on-site support to restore hardware functionality quickly and reduce downtime. The service includes next business day response and Defective Media Retention, allowing you to retain original drives for data security. It is designed for businesses that need predictable, fast hardware support and improved product uptime.
Advantages
This on-site service provides a guaranteed next business day response to minimize disruption to operations. Defective Media Retention ensures you keep control of failed storage media for compliance and data protection. On-site technicians perform repairs at your location, combining remote troubleshooting with hands-on repairs when required.
Suitable for
 Small and medium businesses requiring fast hardware recovery
 IT departments that need predictable support SLAs
 Environments with sensitive or regulated data that require media retention
Key specifications
 Brand: HP
 MPN: UL657E
 Service type: On-site support
 Response time: Next business day
 Duration: 3 year(s)
 Defective Media Retention: Included
How to use
Contact HP support using the provided service channels when a hardware issue occurs. Provide product details and incident information to open a case. A technician will perform remote diagnostics and, if necessary, schedule an on-site visit with next business day response to repair or replace faulty components. Keep records of service calls and retain any defective media as allowed by the Defective Media Retention policy.
Usage recommendations
Register the service entitlement and maintain accurate asset and contact information to ensure prompt on-site response. Back up critical data regularly even though defective media can be retained, and follow your organization’s data handling policies when keeping failed drives.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | Defective Media Retention Notebook Only |
| Next Business Day (NBD) | Yes |
| HP segment | Business, Enterprise |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | excludes external monitor |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 36 |
| Warranty type | S |

## FAQ

### How much does the On-site Support HP 3 year Next Business Day Response cost, and is it available for purchase?

The price is 101.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 150 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support HP 3 year Next Business Day Response be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support HP 3 year Next Business Day Response?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/186399/25546828_large.webp