# On-site Next Business Day Support HP 5 Year NBD Response

**URL:** https://aio.lv/en/product--hp-ul659e--882670
**Data updated:** 2026-03-30 13:49 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UL659E
**EAN:** 4053162120655
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 173.99 €
**Prices and availability valid until:** 2026-07-13 23:59
**Price without VAT (21%):** 143.79 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-ul659e--882670

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 25.06.2026 | 1.99 EUR |
| Courier delivery to door | 25.06.2026 | 4.99 EUR |

## Summary description

HP 5 Year Next Business Day Response Onsite service provides reliable support for your hardware needs. With on-site assistance, you can expect a technician to arrive the next business day to resolve issues, minimizing downtime. The service includes defective media retention, allowing you to keep your data and media secure. This plan ensures peace of mind for businesses relying on HP products.

## Long description

HP On-site Next Business Day Support — 5 Year NBD Response (UL659E) delivers on-site hardware support with Defective Media Retention to help minimize downtime. The service provides a next-business-day technician dispatch for covered HP products and includes the option to retain defective media, preserving your data and media security while repairs are performed.
Advantages
This on-site support plan ensures a technician is dispatched the next business day to diagnose and repair hardware issues, reducing service wait time. Defective Media Retention lets you keep failed drives or storage media to maintain control over sensitive data. The five-year term offers extended coverage that aligns with typical business equipment lifecycles.
Suitable for
 Businesses that require fast hardware recovery to minimize downtime
 IT environments handling sensitive or regulated data where media retention is required
 Organizations that prefer predictable multi-year support for HP systems
Key specifications
 Service type: On-site
 Response time: Next business day (NBD)
 Term length: 5 year(s)
 Defective Media Retention: Included
 Manufacturer part number (MPN): UL659E
 EAN: 4053162120655
How to use
Purchase and register the HP On-site Next Business Day Support plan for the eligible HP product, keeping proof of coverage and serial number available. If a hardware problem occurs, contact HP Support via the provided channels, provide the product details and support ID, and request an on-site dispatch. A qualified technician will be scheduled for the next business day to diagnose and repair the device; if applicable, you may retain defective media following the technician's instructions.
Usage recommendations
Keep service contract documents and product serial numbers accessible, perform regular backups despite media retention options, and confirm coverage eligibility for specific devices before a failure occurs to ensure seamless next-business-day on-site support.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Compatibility | Defective Media Retention Notebook Only |
| Next Business Day (NBD) | Yes |
| HP segment | Business, Enterprise |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | excludes external monitor |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | In Warranty |

## FAQ

### How much does the On-site Next Business Day Support HP 5 Year NBD Response cost, and is it available for purchase?

The price is 173.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Next Business Day Support HP 5 Year NBD Response be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Next Business Day Support HP 5 Year NBD Response?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/882670/25560011_large.webp