# Service Plan HP 5 year Next Business Day Response Onsite with Accidental Damage Protection

**URL:** https://aio.lv/en/product--hp-um236e--851580
**Data updated:** 2026-03-07 10:54 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UM236E
**EAN:** 4053162447509
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 332.49 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 274.79 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-um236e--851580

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 03.07.2026 | 1.89 EUR |
| Courier delivery to door | 03.07.2026 | 4.99 EUR |

## Summary description

The HP 5 year Next Business Day Response Onsite service plan provides comprehensive support for your hardware. With Accidental Damage Protection, you are covered against unexpected damages, ensuring minimal downtime. This plan guarantees next business day service, allowing for quick repairs and replacements. Ideal for businesses that rely on their technology, this service plan offers peace of mind and reliable support.

## Long description

The HP 5 year Next Business Day Response Onsite with Accidental Damage Protection is a comprehensive service plan designed to extend and enhance the manufacturer's limited warranty for supported HP hardware. This five-year care pack combines next business day onsite response with accidental damage protection to reduce downtime and provide a single point of contact for hardware issues, parts replacement and authorized repairs. The plan includes access to HP service representatives by phone or online chat, use of genuine HP parts and expertise, and coverage that continues across multiple repair events.
Advantages
This care pack ensures fast onsite response—next business day—so hardware issues are addressed promptly. Accidental Damage Protection covers many common incidents such as drops, spills and electrical surges, reducing the financial and operational impact of accidental faults. Support includes authorized HP parts and technicians, maintaining OEM quality for repairs and replacements. Remote diagnostics via phone support may resolve problems without a visit, while onsite technicians handle issues requiring physical intervention.
Suitable for
 Small and medium businesses that require predictable support timelines and reduced downtime
 Offices and remote workers who depend on reliable hardware availability
 Environments where accidental damage risk (drops, spills, surges) is significant
 IT departments seeking consolidated support and genuine parts for repairs
Key specifications
 Service duration: 5 years
 Response: Next business day onsite response
 On-site support: Technician dispatched to location when remote resolution is not possible
 Accidental Damage Protection: Coverage for drops, spills and electrical surges (subject to terms)
 Support access: Phone and online chat for remote diagnostics
 Parts and repair: Use of genuine HP parts and authorized repair procedures
How to use
Contact HP support by phone or online chat to start a service request. A remote diagnosis will be performed to attempt resolution without a site visit. If remote resolution is not possible, HP schedules a technician to arrive onsite with next business day response. Present proof of coverage and device details when requested. For accidental damage incidents, provide an accurate description of the event; HP will assess eligibility under the accidental damage terms and proceed with repair or replacement as appropriate.
Usage recommendations
Keep registration and proof of purchase accessible, maintain up-to-date asset information for faster dispatch, and follow basic preventive measures—such as using protective cases and surge protectors—to minimize avoidable incidents. Review the full HP Care Pack terms to confirm covered scenarios and any exclusions.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| On-site support | Yes |
| Next Business Day (NBD) | Yes |
| HP segment | Business, Enterprise |

### Supplier features

| Feature | Value |
|---|---|
| Coverage period (months) | 60 |

## FAQ

### How much does the Service Plan HP 5 year Next Business Day Response Onsite cost, and is it available for purchase?

The price is 332.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 250 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Service Plan HP 5 year Next Business Day Response Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/851580/24711232_large.webp