# On-site Service HP UQ823E 5 Year NBD with Accidental Damage Protection

**URL:** https://aio.lv/en/product--hp-uq823e--851545
**Data updated:** 2025-09-04 11:49 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UQ823E
**EAN:** 4053162122581
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 428.49 €
**Prices and availability valid until:** 2026-07-31 23:59
**Price without VAT (21%):** 354.12 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-uq823e--851545

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 08.07.2026 | 1.89 EUR |
| Courier delivery to door | 08.07.2026 | 4.99 EUR |

## Summary description

The HP UQ823E offers 5 years of on-site service with Next Business Day response and Accidental Damage Protection. This service ensures that your hardware is covered against unexpected damages, providing peace of mind and minimizing downtime. Ideal for businesses that rely on their technology, this plan includes travel coverage for technicians to ensure prompt service delivery.

## Long description

The On-site Service HP UQ823E provides five years of on-site support with Next Business Day (NBD) response and Accidental Damage Protection. This HP Care Pack extends standard warranty coverage to include accidental damage and onsite technician visits to help minimize downtime and maintain device availability for business use.
Advantages
This service includes on-site repairs with a guaranteed next business day response, coverage for accidental damage, and travel by authorized HP technicians to your location. The five-year term offers extended protection compared with standard warranties, reducing unexpected repair costs and supporting continuity of operations.
Suitable for
Businesses that require rapid on-site hardware support
Environments with higher risk of accidental damage
IT departments managing mixed-device fleets requiring vendor-backed service
Key specifications
Service type: On-site
Duration: 5 year(s)
Response: Next Business Day (NBD)
Accidental Damage Protection: Yes
On-site support: Yes
Manufacturer: HP
MPN: UQ823E
EAN: 4053162122581
How to use
Purchase and register the HP UQ823E Care Pack to activate coverage. In the event of hardware failure or accidental damage, contact HP support and provide the product and service details (MPN UQ823E and device serial number). An authorized technician will be dispatched to your site with next business day response to diagnose and repair covered issues.
Usage recommendations
Keep product serial numbers and proof of purchase accessible, ensure the device location is available for technician access, and follow HP’s guidance for safe handling to maximize the benefit of on-site service and accidental damage protection.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Next Business Day (NBD) | Yes |
| HP segment | Business, Enterprise |

### Supplier features

| Feature | Value |
|---|---|
| Coverage period (months) | 60 |

## FAQ

### How much does the On-site Service HP UQ823E 5 Year NBD cost, and is it available for purchase?

The price is 428.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Service HP UQ823E 5 Year NBD be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Service HP UQ823E 5 Year NBD?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/851545/25559937_large.webp