# Pickup and Return Support HP UQ991E 2 Year

**URL:** https://aio.lv/en/product--hp-uq991e--165466
**Data updated:** 2026-03-30 13:54 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP
**Manufacturer code:** UQ991E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 60.99 €
**Prices and availability valid until:** 2026-07-24 23:59
**Price without VAT (21%):** 50.40 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-uq991e--165466

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 03.07.2026 | 1.89 EUR |
| Courier delivery to door | 03.07.2026 | 4.99 EUR |

## Summary description

HP 2 Year Pickup and Return Notebook Hardware Support (UQ991E) provides reliable service for your notebook. This support plan includes pickup and return service, ensuring your device is repaired and returned to you quickly. Enjoy peace of mind with 2 years of coverage, allowing you to focus on your work without worrying about hardware issues.

## Long description

Pickup and Return Support HP UQ991E 2 Year provides HP-authorized offsite repair and remote telephone support for eligible notebooks. The service covers collection of the device, repair at an HP designated repair center, replacement materials and parts, labor, and return shipping for the covered period of two years.
Advantages
This service consolidates pickup, offsite repair and return shipping into a single support plan, reducing downtime and simplifying logistics. Remote telephone support is available to help diagnose issues before repair, and covered parts and labor are included under the term of the two-year agreement.
Suitable for
Business and home notebook users requiring on-demand hardware repair
Organizations that prefer offsite repairs managed by HP
Customers who want a two-year coverage period for parts and labor
Key specifications
Brand: HP
Model/MPN: UQ991E
Service type: Pickup & return (offsite repair)
Coverage duration: 2 year(s)
How to use
Contact HP support via the provided telephone support channel to report a hardware issue. If the device is eligible, HP arranges pickup and transports the notebook to a designated repair center. Repair technicians perform diagnostics and repairs using covered parts and materials. After repair, HP returns the device to the customer by shipment.
Usage recommendations
Keep proof of purchase and the product serial number available when contacting HP support to expedite service; review HP’s terms for eligibility and any exclusions that may apply.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | Pick-up&return |
| Number of years | 2 year(s) |
| HP segment | Business, Enterprise |

### Supplier features

| Feature | Value |
|---|---|
| Coverage details | Standard workdays - 9 hours |
| Support type | Pickup and return |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Duration | 2 years |
| Response time | Repaired within 3-7 business days |
| Service method | Depot repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period (months) | 24 |
| Warranty type | S |
| Logistics options | Courier pick up and return |

## FAQ

### How much does the Pickup and Return Support HP UQ991E cost, and is it available for purchase?

The price is 60.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Pickup and Return Support HP UQ991E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/165466/25891129_large.webp