# Support Service Juniper SRX4100JB

**URL:** https://aio.lv/en/product--juniper-svc-sd-srx4100jb--3813689
**Data updated:** 2026-06-17 08:23 (EEST)
**Category:** Other goods
**Manufacturer:** JUNIPER
**Manufacturer code:** SVC-SD-SRX4100JB
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 14 328.49 €
**Prices and availability valid until:** 2026-07-24 23:59
**Price without VAT (21%):** 11 841.73 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--juniper-svc-sd-srx4100jb--3813689

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 23.07.2026 | free |
| Pickup points | 28.07.2026 | 1.89 EUR |
| Courier delivery to door | 28.07.2026 | 4.99 EUR |

## Summary description

Juniper Care Same Day Support for SRX4100JB offers 24/7 assistance for one year. This service ensures immediate access to technical support, helping to minimize downtime and maintain optimal performance of your network devices. With expert guidance and troubleshooting, you can resolve issues quickly and efficiently, ensuring your operations run smoothly.

## Long description

The Juniper Care Same Day Support for SRX4100JB provides comprehensive 24/7 technical assistance for your network infrastructure for a duration of one year. This service is designed to ensure that your Juniper SRX4100JB gateway maintains peak performance by offering immediate access to expert technical engineers. By minimizing downtime and providing rapid troubleshooting, this support package helps your organization maintain continuous network availability and operational efficiency.
Advantages
Choosing this support service allows your IT team to focus on core business objectives rather than spending time on complex hardware diagnostics or troubleshooting. You gain access to award-winning online support resources and direct assistance from experienced technical service engineers who specialize in high-performance networking. The service is structured to reduce operational risks and lower overall maintenance costs by providing proactive insights and reliable hardware support options. Furthermore, the integration capabilities through dedicated APIs allow for seamless communication between your internal ticketing systems and Juniper’s support infrastructure, streamlining the resolution process.
Suitable for
Organizations requiring 24/7 network uptime for critical business operations.
IT departments looking to offload complex troubleshooting tasks to specialized engineers.
Businesses utilizing the SRX4100JB gateway that need guaranteed rapid response times.
Enterprises aiming to optimize their network lifecycle management through actionable data insights.
When it may not be suitable
This service may not be necessary for organizations that operate non-critical network environments where occasional downtime does not impact business continuity. Additionally, if your internal IT team possesses extensive in-house expertise and sufficient spare hardware to manage all maintenance tasks independently, this premium support level might exceed your current operational requirements.
Key specifications
Service duration: 1 year
Support availability: 24/7
Access: Remote technical support and online resources
Integration: Support for CRM and ticketing system APIs
Operational tools: Access to Juniper Support Insights dashboards
How to use
To utilize the support service, ensure your device is properly registered within the Juniper support portal. In the event of a technical issue or hardware concern, you can initiate a support request through the online portal or by contacting the technical assistance center via the provided 24/7 channels. Once a ticket is opened, Juniper engineers will guide you through the diagnostic process and coordinate any necessary hardware replacement or resolution steps based on the service level agreement.
What to consider before purchase
Verify that your current hardware model matches the specific support contract.
Assess whether your organization requires 24/7 coverage or if standard business hours support is sufficient.
Confirm that your internal IT staff is prepared to utilize the provided online dashboards and API integrations for maximum benefit.
Usage recommendations: Regularly monitor your network health using the Juniper Support Insights dashboards to identify potential issues before they escalate, ensuring you derive the maximum value from your support investment.

## Specifications

| Feature | Value |
|---|---|
| Compatibility | SRX4100-SYS-JB |
| Service time (hours x days) | 24x7 |
| Number of years | 1 year(s) |
| Phone support | Yes |
| Web support | Yes |
| Parts replacement | Yes |

## FAQ

### How much does the Support Service Juniper SRX4100JB cost, and is it available for purchase?

The price is 14,328.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 10000 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 23.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All JUNIPER products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized JUNIPER service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for Support Service Juniper SRX4100JB?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/3813689/64229963_large.webp