# Maintenance Support Fee Lancom Systems 10247 5 Years 10x5 Hours

**URL:** https://aio.lv/en/product--lancom-10247--5067858
**Data updated:** 2026-01-13 21:28 (EET)
**Category:** Routers
**Manufacturer:** Lancom
**Manufacturer code:** 10247
**EAN:** 4044144102479
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1 109.99 €
**Prices and availability valid until:** 2026-07-04 23:59
**Price without VAT (21%):** 917.35 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lancom-10247--5067858

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 19.06.2026 | free |
| Pickup points | 26.06.2026 | 1.99 EUR |
| Courier delivery to door | 26.06.2026 | 4.99 EUR |

## Summary description

The Lancom Systems 10247 maintenance/support fee covers a 5-year period with 10 hours of service per day. This service ensures that your network equipment remains operational and up-to-date, providing peace of mind and reliability for your business operations.

## Long description

The Maintenance Support Fee Lancom Systems 10247 5 Years 10x5 Hours is a multi-year service agreement designed for business networking environments. This support covers a continuous five-year term and provides access to technical assistance during a defined daily window of 10 hours. The service focuses on keeping Lancom router equipment operational, applying software updates, troubleshooting connectivity issues, and minimizing downtime to support stable network operations for small and medium deployments.
Advantages
This support offering provides predictable coverage across the full five-year period, consolidating maintenance and assistance under a single agreement. Access to technical support during the specified 10-hour daily window helps reduce time to resolution for incidents and configuration questions. Regular software maintenance and guided updates help maintain security and compatibility with evolving network standards. Centralizing support with the original vendor ensures parts of the troubleshooting and configuration process are aligned with device-specific requirements.
Suitable for
Small and medium-sized businesses using Lancom routers requiring consistent multi-year support
IT teams seeking scheduled daily access to vendor technical assistance
Environments where predictable maintenance costs and long-term coverage are required
Network installations that benefit from vendor-guided updates and troubleshooting
Key specifications
Service duration: five years of continuous coverage
Daily support availability: 10 hours per day
Scope: technical assistance, troubleshooting, and software update guidance for Lancom router equipment
Intended equipment category: enterprise and SMB routers
How to use
To make use of the Maintenance Support Fee, register the service with the vendor or reseller according to their activation process and ensure the covered devices are identified in the service contract. When an issue arises, contact the vendor’s support during the specified daily support window by telephone, web portal, or email as provided in the agreement. Provide device details, configuration context, and error information to expedite diagnosis. Follow the vendor’s guidance for applying recommended software updates and configuration changes; maintain up-to-date backups before performing changes as advised.
Usage recommendations
Schedule routine maintenance windows and keep device configurations and firmware inventories current to maximize the value of the support period. Document recurring issues and service interactions to streamline future troubleshooting. Ensure that the network team is aware of the daily support hours and the procedure for opening support cases to avoid delays.

## Specifications

| Feature | Value |
|---|---|
| Service time (hours x days) | 10x5 |
| Number of years | 5 year(s) |

### Logistics data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Maintenance Support Fee Lancom Systems 10247 cost, and is it available for purchase?

The price is 1,109.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 1 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 19.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Maintenance Support Fee Lancom Systems 10247 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lancom products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lancom service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/5067858/54641202_large.webp