# On-site Support Service Lenovo 1 Year 5WS0A14072

**URL:** https://aio.lv/en/product--lenovo-5ws0a14072--194048
**Data updated:** 2025-12-28 21:09 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0A14072
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 32.49 €
**Prices and availability valid until:** 2026-07-31 23:59
**Price without VAT (21%):** 26.85 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0a14072--194048

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 08.07.2026 | 1.89 EUR |
| Courier delivery to door | 08.07.2026 | 4.99 EUR |

## Summary description

Lenovo 1 Year Onsite Support (Add-On) provides 24x7 on-site service for one year. This service ensures that your Lenovo products are supported by professional technicians who can resolve issues directly at your location, minimizing downtime and maintaining productivity. The service is ideal for businesses that require immediate assistance and want to ensure their equipment is always operational.

## Long description

On-site Support Service Lenovo 1 Year 5WS0A14072 is an add-on service that extends on-site repair coverage for Lenovo devices for a one-year period. This add-on must match the length of your existing warranty; if your current warranty is shorter than the selected add-on term, you need to purchase a warranty extension to align durations. The service provides Lenovo-trained technicians, Lenovo-qualified parts and on-site troubleshooting to reduce downtime and maintain productivity.
Advantages
The on-site upgrade delivers fast, location-based repairs and minimizes time without equipment by avoiding depot shipping. Lenovo technicians perform remote problem determination and, when necessary, visit your site to repair or exchange the failing machine and verify functionality. This service supports accurate budgeting by converting unpredictable repair costs into a fixed-term, fixed-cost solution and reduces the burden on internal IT staff.
Suitable for
Businesses requiring rapid repair and minimal downtime
IT environments that need on-site technical support
Organizations seeking predictable maintenance costs
Systems where depot repair would cause unacceptable downtime
Key specifications
Brand: Lenovo
Product: On-site Support Service (add-on)
MPN: 5WS0A14072
Term: 1 year (add-on must match base warranty length)
Support: On-site service with Lenovo-trained technicians and Lenovo-qualified parts
How to use
Purchase this add-on when selecting or extending warranty coverage to ensure the on-site service period matches your base warranty. When an issue occurs Lenovo performs an initial remote problem determination with you. If the problem requires on-site intervention, a technician will be scheduled at a mutually agreed date and time to repair or exchange the machine at your location. You must provide a suitable working area that is clean, well lit and allows for disassembly and reassembly of the device.
Usage recommendations
Use this on-site support add-on for critical systems where minimizing downtime is essential; ensure the product term matches your base warranty and consider purchasing a warranty extension if needed to align coverage periods.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 1 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Service Lenovo 1 Year 5WS0A14072 cost, and is it available for purchase?

The price is 32.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 210 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Service Lenovo 1 Year 5WS0A14072?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/194048/51190575_large.webp