# On-site Support Add-On Lenovo 3 Year 5WS0A14086

**URL:** https://aio.lv/en/product--lenovo-5ws0a14086--20716
**Data updated:** 2025-12-28 21:02 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0A14086
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 200.99 €
**Prices and availability valid until:** 2026-07-20 23:59
**Price without VAT (21%):** 166.11 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0a14086--20716

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 3 Year Onsite Support provides 24/7 on-site assistance for your devices. This add-on service ensures that you receive prompt support whenever you need it, minimizing downtime and keeping your operations running smoothly. With a commitment to quality service, Lenovo's support team is ready to assist you at any time, ensuring peace of mind for your technology investments.

## Long description

On-site Support Add-On Lenovo 3 Year 5WS0A14086 is an add-on service that extends on-site repair coverage for a Lenovo device for a three-year period. This product is not a standalone warranty; it must match the length of the base warranty. If the existing warranty is shorter than this add-on, a warranty extension must be purchased to align coverage periods. The service provides on-site problem diagnosis and repair by Lenovo-trained technicians using Lenovo-qualified parts, reducing device downtime and allowing internal IT staff to focus on other priorities.
Advantages
This on-site service reduces unplanned maintenance expenses and enables predictable budgeting for equipment support costs. It lowers device downtime compared with depot-only coverage by providing repairs or exchanges at your location, and it offers faster access to technical help with higher first-time-fix rates. Lenovo technicians use qualified parts and follow Lenovo procedures, ensuring consistent service quality.
Suitable for
Businesses and departments that require minimized downtime for Lenovo PCs
IT teams seeking to reduce time spent on hardware repairs
Environments where on-site repair is preferred over sending devices to a depot
Purchases that need fixed-term, fixed-cost support for budgeting
Key specifications
Service type: On-site support add-on
Duration: 3 year(s)
MPN: 5WS0A14086
On-site support: Yes
Provider: Lenovo-trained technicians using Lenovo-qualified parts
How to use
Purchase this add-on together with or after acquiring the base warranty, ensuring the add-on duration matches or is aligned with the base warranty term. When a problem occurs, Lenovo will perform initial remote problem determination with your representative to identify whether the fault is with the Lenovo device, other hardware, or software. If remote diagnosis confirms the Lenovo device requires on-site service, a technician will be scheduled for a mutually agreed date and time to repair or exchange the failing machine and verify functionality. You should provide a clean, well-lit working area suitable for disassembly and reassembly.
Usage recommendations
Ensure the base warranty term is extended if shorter than this add-on before purchase; maintain accessible contact information and a prepared workspace to facilitate timely onsite intervention.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | ThinkPad L440, L540, S431, S440, T440, T540 ThinkPad Twist S230 
ThinkPad W540, X240 |
| Service included | Parts |
| Service time (hours x days) | 24x7 |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Add-On Lenovo 3 Year 5WS0A14086 cost, and is it available for purchase?

The price is 200.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 260 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support Add-On Lenovo 3 Year 5WS0A14086 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Add-On Lenovo 3 Year 5WS0A14086?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/20716/51619216_large.webp