# On-site Support Lenovo 4 Year Add-On 5WS0A14093

**URL:** https://aio.lv/en/product--lenovo-5ws0a14093--194050
**Data updated:** 2025-12-28 21:09 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0A14093
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 301.49 €
**Prices and availability valid until:** 2026-08-12 23:59
**Price without VAT (21%):** 249.17 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0a14093--194050

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Onsite Support (Add-On) provides comprehensive on-site assistance for your devices. This service ensures that a technician will come to your location to resolve hardware issues, minimizing downtime and keeping your business running smoothly. With a duration of 4 years, this add-on is ideal for businesses that rely on their Lenovo products for daily operations.

## Long description

On-site Support Lenovo 4 Year Add-On (MPN 5WS0A14093) is an add-on service that extends on-site warranty coverage for Lenovo devices for four years. This product is an extension and not the base warranty; the add-on must match the existing warranty length. If your current warranty term is shorter than this add-on, a warranty extension must be purchased together with the add-on. The service provides on-site repair by Lenovo-trained technicians using Lenovo-qualified parts to reduce downtime and support business continuity.
Advantages
This on-site add-on minimizes unplanned maintenance costs by avoiding expensive out-of-warranty repairs and enables accurate budgeting of equipment expenses at the time of purchase. It shortens downtime and increases hardware availability by providing fast access to qualified technical support with higher first-time fix rates and lower hold and abandon times compared with standard options. On-site coverage avoids the multi-day absence of a device associated with depot repairs and reduces burden on internal IT resources.
Suitable for
 Businesses that require rapid hardware repair and minimal downtime
 Organisations that prefer on-site technician visits instead of sending devices to a depot
 IT departments that want predictable, fixed-term support costs
 Environments using Lenovo Think branded systems where continuity of service is critical
Key specifications
 Service type: On-site support (add-on)
 Duration: 4 year(s)
 On-site support: Yes
 Manufacturer/brand: Lenovo
 MPN: 5WS0A14093
How to use
Purchase this add-on together with or after a compatible base warranty, ensuring the add-on term matches the warranty length. When a problem occurs Lenovo will perform initial remote problem determination with you; if the issue is identified as a failing Lenovo device that cannot be resolved remotely or via customer-replaceable unit (CRU) or software update, a technician will be scheduled to visit your location at an agreed date and time. You must provide a clean, well-lit working area to allow disassembly and reassembly of the device. The technician will repair or exchange the failing machine on-site and verify functionality.
Usage recommendations
Ensure your base warranty or warranty extension aligns with this 4-year add-on before purchase; maintain a suitable workspace for on-site repairs and keep device serial and purchase information available to speed up problem determination and technician arrival.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Lenovo 4 Year Add-On cost, and is it available for purchase?

The price is 301.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support Lenovo 4 Year Add-On be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Lenovo 4 Year Add-On?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/194050/51190602_large.webp