# On-site Support Lenovo 5 Year 5WS0A22893

**URL:** https://aio.lv/en/product--lenovo-5ws0a22893--20714
**Data updated:** 2025-12-28 21:02 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0A22893
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 241.99 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 199.99 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0a22893--20714

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Onsite Support provides comprehensive assistance for your devices. This add-on service ensures that you receive professional support directly at your location, minimizing downtime and enhancing productivity. With a license valid for 5 years, you can rely on timely repairs and expert help whenever needed, ensuring your Lenovo products operate smoothly.

## Long description

Lenovo 5 Year Onsite Support (Add-On) is an add-on warranty service that provides on-location repair and technical assistance for covered Lenovo devices for a five-year term. This service must match the length of the base warranty; if the existing warranty is shorter than this add-on, a warranty extension must be purchased to align terms. The add-on itself is not the base warranty.
Advantages
Onsite Service reduces device downtime by delivering repairs at your location performed by Lenovo-trained technicians using Lenovo-qualified parts. The service enables predictable budgeting through fixed-term support, improves first-time fix rates and lowers wait and abandon times compared with typical alternatives, and saves internal IT time by outsourcing repair diagnostics and field service.
Suitable for
 Businesses that require fast on-site repairs to minimize operational disruption
 Organizations that want predictable, fixed-cost support for budgeting
 IT teams that prefer Lenovo-trained technicians to handle hardware diagnostics and repairs
Key specifications
 Product name: On-site Support Lenovo 5 Year 5WS0A22893
 Type: On-site add-on service
 Duration: 5 year(s)
 On-site support: Yes
 Manufacturer: Lenovo
 Important note: This is an add-on and must match the base warranty term
How to use
Purchase this add-on together with or after a compatible base warranty, ensuring the service length matches the warranty term. When a problem occurs, Lenovo will perform an initial remote problem determination with the customer to identify whether the issue is with the Lenovo machine, other devices, or software. If the fault is confirmed on the covered Lenovo device and cannot be resolved by customer-replaceable units (CRUs) or software/BIOS/microcode updates, a Lenovo service technician will be scheduled to perform repair or exchange at your location at a mutually agreed date and time. You must provide a suitable, clean, well-lit workspace for disassembly and reassembly when required.
Usage recommendations
Match the add-on length to the base warranty before purchase; keep device serial numbers and purchase documentation available to speed up remote diagnosis and onsite scheduling.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 5 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Lenovo 5 Year 5WS0A22893 cost, and is it available for purchase?

The price is 241.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 250 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support Lenovo 5 Year 5WS0A22893 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Lenovo 5 Year 5WS0A22893?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/20714/51190621_large.webp