# Onsite Support Add-On Lenovo 1 Year 5WS0A22917

**URL:** https://aio.lv/en/product--lenovo-5ws0a22917--2095341
**Data updated:** 2025-12-29 10:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0A22917
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 124.99 €
**Prices and availability valid until:** 2026-08-09 23:59
**Price without VAT (21%):** 103.30 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0a22917--2095341

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

Lenovo 1 Year Onsite Support Add-On provides reliable technical assistance directly at your location. This service ensures that any hardware issues are resolved quickly and efficiently, minimizing downtime. With a duration of one year, this support plan covers a wide range of Lenovo products, offering peace of mind for users who require prompt service. Ideal for businesses and individuals who rely on their devices for daily operations.

## Long description

Onsite Support Add-On Lenovo 1 Year (MPN 5WS0A22917) is an additional service that extends onsite repair coverage for one year. This add-on must match the length of the base warranty; if the existing warranty is shorter than the add-on term, a warranty extension must be purchased to align durations. The service provides Lenovo-trained technicians, Lenovo-qualified parts and an onsite technician visit when remote problem determination shows the Lenovo machine is failing and cannot be resolved via customer-replaceable unit (CRU) or software/BIOS updates.
Advantages
This onsite add-on reduces unplanned maintenance expenses and supports accurate budgeting for equipment costs by providing a fixed-term, fixed-cost service option. It shortens downtime and increases hardware availability through fast access to Lenovo technical support and higher first-time-fix rates compared with typical competition. Onsite coverage avoids the shipping delays of depot repairs, helping customers regain use of their systems faster and saving internal IT time and resources.
Suitable for
Businesses that require fast hardware repairs with minimal downtime
Users who prefer repairs at their location rather than shipping devices to a service center
Critical workstations and servers covered under Lenovo Think-branded warranties
Key specifications
Brand: Lenovo
Product name: Onsite Support Add-On Lenovo 1 Year
Manufacturer part number (MPN): 5WS0A22917
Duration: 1 year
On-site support: Yes
How to use
When a hardware issue occurs, Lenovo performs an initial remote problem determination with the customer to identify whether the fault is with the Lenovo machine, other devices, or installed software. If the problem is identified as a hardware failure that cannot be resolved remotely or by CRU/software updates, Lenovo schedules an onsite visit at a mutually agreed date and time. Provide a clean, well-lit working area suitable for disassembly and reassembly of the device. The technician will repair or, where applicable, exchange the failing machine and verify functionality on site.
Usage recommendations
Ensure the add-on term matches your base warranty length; if not, purchase a warranty extension. Keep device firmware and software up to date to enable remote resolution where possible, and prepare a suitable workspace before the technician’s visit to speed up repairs.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Onsite Support |
| Number of years | 1 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the Onsite Support Add-On Lenovo 1 Year 5WS0A22917 cost, and is it available for purchase?

The price is 124.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Onsite Support Add-On Lenovo 1 Year 5WS0A22917 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Onsite Support Add-On Lenovo 1 Year 5WS0A22917?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/2095341/15904412_large.webp