# On-site Support Add-On Lenovo 3 Year 24x7 5WS0A23006

**URL:** https://aio.lv/en/product--lenovo-5ws0a23006--190915
**Data updated:** 2025-12-28 21:08 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0A23006
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 91.49 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 75.61 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0a23006--190915

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 3 Year Onsite Support (Add-On) provides comprehensive 24x7 on-site assistance for your devices. With this service, you can ensure minimal downtime and quick resolution of issues. The service covers a duration of three years, allowing you to focus on your work without worrying about technical problems. Ideal for businesses that require reliable support.

## Long description

Lenovo 3 Year Onsite Support (Add-On) extends on-site service coverage for your Lenovo device for a three-year period. This add-on is not a standalone warranty and must match the length of the device's base warranty; if the base warranty is shorter than this add-on you must first purchase a warranty extension. The service provides on-site diagnostics and repair by Lenovo-trained technicians using Lenovo-qualified parts to minimize downtime and restore device functionality at your location.
Advantages
This on-site add-on reduces unplanned maintenance costs by avoiding typically higher out-of-warranty repair fees and enables predictable budgeting for equipment expenses. It shortens downtime and increases hardware availability through Lenovo’s technical support processes, offering higher first-time-fix rates and faster access to support compared with standard depot service. Lenovo technicians will perform remote problem determination and, when required, visit your site to repair or exchange the failing machine, verifying functionality before leaving.
Suitable for
Businesses that require continuous device availability and quick repairs
IT departments seeking to reduce time spent on hardware troubleshooting
Offices where on-site repairs are preferred over depot shipping
Purchases that need predictable, fixed-term service costs for budgeting
Key specifications
Type: On-site support add-on
Duration: 3 year(s)
Availability: 24x7 support (as per product title)
MPN: 5WS0A23006
Coverage: Onsite diagnostics, repair or exchange using Lenovo-trained technicians and Lenovo-qualified parts
How to use
Purchase this add-on together with or after ensuring your base warranty is extended to at least the same term. When an issue occurs, initiate support through Lenovo’s support channels; Lenovo will perform an initial remote problem determination with you. If the problem cannot be resolved remotely or via CRU, software, BIOS or microcode update, a service technician will be scheduled to visit your site at a mutually agreed date and time. Provide a clean, well-lit working area to allow safe disassembly and reassembly of the device.
Usage recommendations
Ensure the add-on term matches the device warranty length. Keep device serial numbers and purchase information available when contacting Lenovo support to speed up remote diagnosis and onsite scheduling.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Add-On Lenovo 3 Year 5WS0A23006 cost, and is it available for purchase?

The price is 91.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 260 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support Add-On Lenovo 3 Year 5WS0A23006 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Add-On Lenovo 3 Year 5WS0A23006?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/190915/51619213_large.webp