# On-site Support Service Lenovo 4 Year 5WS0A23136

**URL:** https://aio.lv/en/product--lenovo-5ws0a23136--20713
**Data updated:** 2025-12-28 21:02 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0A23136
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 121.99 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 100.82 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0a23136--20713

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Onsite Support provides comprehensive service with 24x7 availability. This add-on service ensures that your Lenovo products are supported on-site for four years, minimizing downtime and maximizing productivity. With a single license, you gain peace of mind knowing that expert assistance is just a call away, ensuring quick resolution of any issues that may arise.

## Long description

Lenovo 4 Year Onsite Support (Add-On) is an optional on-site service extension that provides on-location repair and technical assistance for eligible Lenovo systems for four years. This add-on must match the length of the base warranty; if the base warranty is shorter than the add-on period, a warranty extension must be purchased to align terms. The service is delivered by Lenovo-trained technicians using Lenovo-qualified parts to restore functionality at your site and reduce system downtime.
Advantages
This on-site warranty upgrade helps minimize unplanned maintenance costs and enables predictable budgeting for equipment expenses. It shortens downtime by providing fast access to technical help with higher first-time fix rates and lower hold and abandon times compared with standard support. Onsite service avoids the delays associated with depot repair, keeping systems on site whenever possible and preserving IT resources by allowing Lenovo to address issues quickly and efficiently.
Suitable for
Businesses needing fast, on-location repairs for Lenovo PCs and workstations
IT departments that require predictable support costs and reduced downtime
Organizations that prefer technician visits over depot shipment for repairs
Key specifications
Product name: On-site Support Service Lenovo 4 Year 5WS0A23136
Service type: On-site (add-on)
Duration: 4 year(s)
On-site support: Yes
Provider: Lenovo-trained technicians using Lenovo-qualified parts
How to use
Purchase this add-on alongside a matching or extended base warranty. When an issue occurs, Lenovo will perform initial problem determination remotely with the customer. If the issue is confirmed to affect the Lenovo machine and cannot be resolved by customer-replaceable units (CRUs) or software/BIOS updates, Lenovo will arrange an agreed date and time for an on-site technician visit to repair or exchange the failing unit and verify functionality. Customers must provide a suitable, clean and well-lit working area to allow disassembly and reassembly of the machine.
Usage recommendations
Ensure the add-on period matches the machine's base warranty or purchase a warranty extension; keep system serial numbers and purchase information available when requesting service to speed up problem determination and on-site response.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Service Lenovo 4 Year 5WS0A23136 cost, and is it available for purchase?

The price is 121.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support Service Lenovo 4 Year 5WS0A23136 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Service Lenovo 4 Year 5WS0A23136?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/20713/51190598_large.webp