# On-site Support Lenovo 3 Year Onsite Support (Add-On) 3 years

**URL:** https://aio.lv/en/product--lenovo-5ws0d80935--148855
**Data updated:** 2025-12-28 21:07 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0D80935
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 40.99 €
**Prices and availability valid until:** 2026-07-30 23:59
**Price without VAT (21%):** 33.88 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0d80935--148855

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 08.07.2026 | 1.89 EUR |
| Courier delivery to door | 08.07.2026 | 4.99 EUR |

## Summary description

Lenovo 3 Year Onsite Support (Add-On) provides comprehensive on-site assistance for three years. This service ensures that a technician will come to your location to resolve hardware issues, minimizing downtime and maintaining productivity. Ideal for businesses that rely on their Lenovo devices, this support plan offers peace of mind and quick resolution to technical problems.

## Long description

Lenovo 3 Year Onsite Support (Add-On) extends on-site repair service for three years and is sold as an add-on to a product warranty. This add-on must match the length of the base warranty; if the existing warranty is shorter than the add-on term, a warranty extension must be purchased as well. The service provides Lenovo-trained technicians who use Lenovo qualified parts to diagnose and, when required, repair or replace Lenovo machines at the customer location.
Advantages
The service reduces unplanned maintenance costs by covering on-site repairs that can otherwise be expensive. It shortens downtime and helps maintain hardware availability and productivity by providing fast access to technical support with higher first-time-fix rates and lower hold and abandon rates. Onsite coverage avoids the delays associated with depot repairs and saves internal IT time by letting Lenovo handle hardware fault resolution at the customer site.
Suitable for
Businesses and offices relying on Lenovo desktops or workstations
Environments requiring minimized downtime and predictable support costs
Teams that prefer on-site hardware repair to depot shipping
Key specifications
Service type: On-site support (add-on)
Duration: 3 year(s)
Brand: Lenovo
MPN: 5WS0D80935
How to use
Purchase this add-on together with an appropriate warranty or warranty extension so that the service term matches the product warranty. When a problem occurs Lenovo will perform remote problem determination with the customer to identify whether the issue is with the Lenovo machine, other hardware, or software. If the machine requires on-site intervention, a technician will be scheduled to visit at a mutually agreed date and time, perform repairs or a replacement on site, and verify functionality. Provide a suitable, clean, and well-lit working area to allow disassembly and reassembly of the machine.
Usage recommendations
Ensure the base warranty term equals or exceeds the 3-year add-on period; if not, purchase a warranty extension. Keep system serial numbers and purchase documentation available to speed up service activation and on-site interventions.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | ThinkCentre M93/M93p |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Lenovo 3 Year Onsite Support (Add-On) cost, and is it available for purchase?

The price is 40.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Lenovo 3 Year Onsite Support (Add-On)?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/148855/15711489_large.webp