# On-site service agreement Lenovo ThinkCentre neo 30a 22 30a 24 30a 27 V30a-24ITL AIO V50a-22IMB AIO V510

**URL:** https://aio.lv/en/product--lenovo-5ws0d80939--475905
**Data updated:** 2025-12-28 21:21 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0D80939
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 152.49 €
**Prices and availability valid until:** 2026-08-17 23:59
**Price without VAT (21%):** 126.02 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0d80939--475905

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 27.07.2026 | 1.79 EUR |
| Courier delivery to door | 27.07.2026 | 4.99 EUR |

## Summary description

Lenovo Onsite Upgrade is an extended service agreement providing parts and labor coverage for 4 years. Available 24/7, this on-site service ensures quick response times for your ThinkCentre neo 30a series and V series AIO models. Enjoy peace of mind with professional support and maintenance, minimizing downtime and maximizing productivity.

## Long description

Lenovo 4 Year Onsite Support (Add-On) is an extended on-site service agreement that provides parts and labor coverage for four years for compatible ThinkCentre neo 30a and V-series all-in-one systems. This add-on must match the length of the base warranty; if the existing warranty is shorter than this add-on, a warranty extension must be purchased to align terms. The service supplies on-location repairs performed by Lenovo-trained technicians using Lenovo qualified parts to help minimize downtime and keep systems operational.
Advantages
This on-site warranty upgrade reduces unplanned maintenance costs by covering repair parts and labor and enables predictable budgeting for equipment expenses. Customers receive faster access to technical assistance with higher first-time fix rates and shorter wait and abandonment times compared with standard support. Onsite service shortens downtime compared with depot repair, where systems are shipped away for a minimum repair period. Lenovo-trained technicians and genuine parts ensure repairs meet Lenovo quality standards.
Suitable for
 Businesses using Lenovo ThinkCentre neo 30a 22/24/27 and V-series AIO models
 Environments that require minimized device downtime and on-location repairs
 IT teams seeking predictable service costs and reduced maintenance workload
Key specifications
 Service type: On-site (add-on)
 Coverage period: 4 year(s)
 On-site support: Yes
 Compatible models: ThinkCentre neo 30a 22/24/27, V30a-24ITL AIO, V50a-22IMB AIO, V510
 Manufacturer: Lenovo
 MPN: 5WS0D80939
How to use
Purchase this add-on together with or after the system purchase, ensuring the service term matches the machine's base warranty. When a fault occurs, Lenovo will perform an initial remote problem determination with your assistance to identify whether the issue is with the Lenovo device, other hardware, or software. If the problem requires on-site intervention, a technician will be scheduled at a mutually agreed date and time to repair or exchange the failing machine at your location and verify functionality. Provide a suitable, clean and well-lit workspace to enable safe disassembly and reassembly.
Usage recommendations
Ensure the add-on term equals or is shorter than the combined warranty period; if the base warranty is shorter, purchase a warranty extension to align terms. Keep system serial numbers and purchase information available when contacting support to expedite the service process.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Service time (hours x days) | 24x7 |
| Product type | Upgrade |

## FAQ

### How much does the On-site service agreement Lenovo ThinkCentre neo 30a 22 30a 24 30a 27 V30a-24ITL AIO V50a-22IMB AIO V510 cost, and is it available for purchase?

The price is 152.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site service agreement Lenovo ThinkCentre neo 30a 22 30a 24 30a 27 V30a-24ITL AIO V50a-22IMB AIO V510 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site service agreement Lenovo ThinkCentre neo 30a 22 30a 24 30a 27 V30a-24ITL AIO V50a-22IMB AIO V510?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

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