# On-site Support Lenovo 4 Year Add-On 1 license(s) 4 year(s)

**URL:** https://aio.lv/en/product--lenovo-5ws0d80948--318190
**Data updated:** 2025-12-28 21:15 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0D80948
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 61.49 €
**Prices and availability valid until:** 2026-08-02 23:59
**Price without VAT (21%):** 50.82 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0d80948--318190

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Onsite Support (Add-On) provides comprehensive service with 24/7 availability. This add-on service ensures that your Lenovo products are supported on-site for four years, minimizing downtime and enhancing productivity. With a single license, you gain peace of mind knowing that expert assistance is just a call away, ensuring your devices are always operational.

## Long description

Lenovo 4 Year Onsite Support (Add-On) is an extended service option that provides on-site repair and support for eligible Lenovo devices for four years. This add-on must match the length of the base warranty; if the base warranty is shorter than this add-on, a warranty extension must be purchased. The service is delivered by Lenovo-trained technicians using Lenovo-qualified parts and aims to minimize downtime by providing repair or exchange at the customer location after initial remote problem determination.
Advantages
This on-site service reduces unplanned maintenance costs by avoiding higher out-of-warranty repair fees and enables predictable budgeting for equipment expenses. It shortens downtime and increases hardware availability through fast access to technical help and higher first-time fix rates. Onsite support preserves IT resources by allowing Lenovo technicians to address issues at your location rather than shipping equipment to a depot, which can lead to several days without the system.
Suitable for
Businesses that require minimized downtime for critical Lenovo systems
IT departments that prefer predictable maintenance costs and reduced repair logistics
Environments where on-site repair is necessary to maintain productivity
Key specifications
Service type: On-site support (add-on)
Duration: 4 year(s)
Number of licenses: 1 license(s)
On-site support: Yes
MPN: 5WS0D80948
How to use
Purchase this add-on together with a matching base warranty or with a warranty extension if required. When an issue occurs Lenovo will perform initial problem determination remotely with your cooperation to identify whether the fault is with the Lenovo device, other equipment, or software. If the device is determined to be failing and cannot be fixed remotely, a Lenovo technician will be scheduled to visit your location at an agreed date and time to repair or exchange the device and verify functionality. Provide a suitable, clean and well-lit workspace to allow disassembly and reassembly if needed.
Usage recommendations
Ensure the add-on term matches the base warranty length before purchase. Keep warranty and service contact information accessible and document device configurations and installed software to speed up remote diagnostics.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Service time (hours x days) | 24x7 |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Lenovo 4 Year Add-On cost, and is it available for purchase?

The price is 61.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Lenovo 4 Year Add-On?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/318190/15713028_large.webp