# On-site Support Lenovo 5 Year Add-On 1 license(s) 5 year(s)

**URL:** https://aio.lv/en/product--lenovo-5ws0d81090--364829
**Data updated:** 2025-12-28 21:17 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0D81090
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 152.49 €
**Prices and availability valid until:** 2026-08-02 23:59
**Price without VAT (21%):** 126.02 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0d81090--364829

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Onsite Support Add-On provides comprehensive support for your devices. With 24/7 service availability, you can ensure minimal downtime. This add-on includes on-site assistance, ensuring that help is just a call away. Ideal for businesses that rely on their technology, this service guarantees peace of mind for 5 years with one license.

## Long description

Lenovo 5 Year Onsite Support (Add-On) is a service extension that provides on-site technical assistance for eligible Lenovo systems for a period of five years. This add-on is not a warranty itself and must match the length of the base warranty; if the base warranty is shorter than the add-on period, a warranty extension must be purchased to align terms. The service is delivered by Lenovo-trained technicians using Lenovo qualified parts to restore device functionality at the customer location.
Advantages
Onsite Service reduces downtime by providing repair or exchange at your premises following remote problem determination, minimizing the time a device is unavailable. The service supports predictable budgeting through fixed-term coverage, lowers unplanned maintenance costs compared with out-of-warranty repairs, and saves internal IT resources by giving direct access to Lenovo technical expertise and parts.
Suitable for
Businesses that require reduced device downtime and fast local repairs
IT departments seeking predictable support costs and resource savings
Environments where on-site troubleshooting and hardware replacement are preferred over depot repair
Key specifications
Product name: On-site Support Lenovo 5 Year Add-On
Brand: Lenovo
MPN: 5WS0D81090
Type: On-site support add-on (service)
Duration: 5 year(s)
On-site support: Yes
How to use
Purchase this add-on to extend or align on-site support coverage for a Lenovo device. When a problem occurs, Lenovo will perform initial remote problem determination with the customer to identify whether the issue is with the Lenovo device, other equipment, or software. If the issue requires on-site intervention, a technician will be scheduled at a mutually agreed date and time to repair or exchange the failing machine and verify functionality. Customers should provide a clean, well-lit working area to allow disassembly and reassembly as needed.
Usage recommendations
Ensure the add-on matches the base warranty period before purchase; if the base warranty is shorter, acquire a warranty extension to cover the full 5-year term. Keep device serial numbers and purchase details available to speed service activation and technician dispatch.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 5 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Service time (hours x days) | 24x7 |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Lenovo 5 Year Add-On cost, and is it available for purchase?

The price is 152.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 260 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support Lenovo 5 Year Add-On be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Lenovo 5 Year Add-On?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/364829/15713240_large.webp