# On-site Support Add-On Lenovo 2 Year 5WS0D81094

**URL:** https://aio.lv/en/product--lenovo-5ws0d81094--420336
**Data updated:** 2025-12-28 21:18 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0D81094
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 34.99 €
**Prices and availability valid until:** 2026-08-02 23:59
**Price without VAT (21%):** 28.92 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0d81094--420336

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

Lenovo 2 Year Onsite Support provides comprehensive assistance for your devices. This add-on service ensures 24/7 on-site support, allowing for quick resolution of issues. With a license for 1 device over 2 years, you can rely on professional help whenever needed, minimizing downtime and enhancing productivity.

## Long description

On-site Support Add-On Lenovo 2 Year (5WS0D81094) is an add-on service that extends onsite repair and technical assistance for one Lenovo device for the same length as your base warranty. This product is not a standalone warranty: the add-on must match the warranty term. If your existing warranty is shorter than this add-on, a warranty extension must be purchased to align coverage periods. The service provides Lenovo-trained technicians, Lenovo-qualified parts and coordinated remote problem determination followed by onsite intervention when needed.
Advantages
This on-site support add-on reduces device downtime by enabling repairs at your location and avoids the logistics delay of depot service. Lenovo technicians perform initial diagnostics remotely and, if the machine is confirmed non-functional, will attend onsite to repair or exchange the device and verify functionality. The service supports predictable budgeting by offering a fixed-term, fixed-cost option and frees internal IT resources by providing direct access to Lenovo technical expertise and replacement parts.
Suitable for
Businesses that require faster repair turnaround and reduced downtime
Organizations with limited in-house IT support
Critical workstations that must remain operational during business hours
Customers who prefer onsite repairs rather than shipping devices to a depot
Key specifications
Product name: On-site Support Add-On Lenovo 2 Year
Manufacturer part number (MPN): 5WS0D81094
Type: On-site support add-on (not a standalone warranty)
Coverage term: 2 year(s) (must match base warranty length)
On-site support: Yes — Lenovo-trained technicians and Lenovo-qualified parts
Device license: 1 device
How to use
Purchase this add-on together with a matching or extended base warranty so that the coverage length is identical. When an issue occurs, Lenovo will first perform remote problem determination with your representative to identify whether the fault lies with the Lenovo machine, other connected equipment or installed software. If the machine is found to be failing and cannot be resolved via customer-replaceable unit (CRU) guidance or software/BIOS updates, Lenovo will schedule onsite service at a mutually agreed date and time. Provide a clean, well-lit working area to allow disassembly and reassembly of the device during the technician visit.
Usage recommendations
Ensure the add-on term matches your base warranty before purchase; if necessary, buy a warranty extension. Keep device serial numbers and purchase documentation available to speed remote diagnosis, and prepare a suitable onsite workspace to enable efficient repair.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 2 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Service time (hours x days) | 24x7 |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Lenovo 2 Year 5WS0D81094 cost, and is it available for purchase?

The price is 34.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Lenovo 2 Year 5WS0D81094?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/420336/51756851_large.webp