# On-site Support Lenovo 3 Year 5WS0D81118

**URL:** https://aio.lv/en/product--lenovo-5ws0d81118--190907
**Data updated:** 2025-12-28 21:08 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0D81118
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 71.99 €
**Prices and availability valid until:** 2026-07-19 23:59
**Price without VAT (21%):** 59.50 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0d81118--190907

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 26.06.2026 | free |
| Pickup points | 01.07.2026 | 1.99 EUR |
| Courier delivery to door | 01.07.2026 | 4.99 EUR |

## Summary description

Lenovo 3 Year Onsite Support provides comprehensive on-site assistance for your devices. This add-on service ensures that any hardware issues are resolved quickly and efficiently, minimizing downtime. With a licensed duration of 3 years, you can rely on professional support directly at your location, ensuring your Lenovo products remain operational without the hassle of shipping them for repairs.

## Long description

On-site Support Lenovo 3 Year 5WS0D81118 is a 3-year add-on service that provides onsite repair and technical assistance for Lenovo devices. This service extends onsite support for the same duration as the base warranty and must match the warranty term; if the base warranty is shorter, a warranty extension must be purchased to align with this add-on.
Advantages
The add-on delivers fast, professional repairs at your location performed by Lenovo-trained technicians using Lenovo-qualified parts, reducing downtime and avoiding the need to ship equipment to a repair center. It enables predictable budgeting for maintenance costs, increases first-time-fix rates, and helps save internal IT time and resources by providing direct access to Lenovo support.
Suitable for
Businesses that require minimized downtime for Lenovo PCs and workstations
IT departments seeking to reduce maintenance overhead and avoid shipping equipment offsite
Environments where on-location repair and quick turnaround are critical
Key specifications
Product name: On-site Support Lenovo 3 Year 5WS0D81118
Type: On-site
Duration: 3 year(s)
On-site support: Yes
Requires matching base warranty length or purchase of warranty extension
How to use
Purchase this add-on together with or after the base Lenovo warranty, ensuring the service length matches the warranty term. When a problem occurs, Lenovo will perform an initial remote diagnosis with a service representative to determine whether the issue is hardware, software, or related to another device. If remote troubleshooting indicates a failing Lenovo machine that cannot be resolved via customer-replaceable unit (CRU) or software/BIOS update, Lenovo will schedule an onsite visit at a mutually agreed date and time, perform repair or exchange on site, and verify functionality.
Usage recommendations
Provide a clean, well-lit, and suitable working area for the technician to allow safe disassembly and reassembly of the Lenovo machine. Ensure the base warranty term matches the 3-year add-on or purchase a warranty extension when necessary.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 3 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Lenovo 3 Year 5WS0D81118 cost, and is it available for purchase?

The price is 71.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 260 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 26.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support Lenovo 3 Year 5WS0D81118 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Lenovo 3 Year 5WS0D81118?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/190907/15711525_large.webp