# On-site Support Lenovo 5 Year Add-On 5WS0D81200

**URL:** https://aio.lv/en/product--lenovo-5ws0d81200--55902
**Data updated:** 2025-12-28 21:04 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0D81200
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 108.49 €
**Prices and availability valid until:** 2026-07-31 23:59
**Price without VAT (21%):** 89.66 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0d81200--55902

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 09.07.2026 | 1.89 EUR |
| Courier delivery to door | 09.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Onsite Support Add-On provides comprehensive on-site service for your devices. This 5-year plan ensures prompt assistance, minimizing downtime and enhancing productivity. With a single license, you can enjoy peace of mind knowing that expert help is just a call away. Ideal for businesses that rely on Lenovo products, this support plan covers hardware issues and offers quick resolutions.

## Long description

On-site Support Lenovo 5 Year Add-On 5WS0D81200 is an add-on service that extends on-site repair coverage for Lenovo devices for five years. This is not the base warranty; the add-on must match the length of the existing warranty. If the existing warranty is shorter than this add-on, a warranty extension must be purchased alongside the add-on. The service provides on-site troubleshooting and repair by Lenovo-trained technicians using Lenovo-qualified parts to restore device functionality at your location.
Advantages
The 5-year on-site add-on reduces unplanned maintenance expenses and helps accurately budget equipment costs at the time of purchase. It shortens downtime by delivering fast, local repair service and improves first-time fix rates through Lenovo-trained technicians and genuine parts. On-site service avoids the delays of depot repair, preserving productivity and saving internal IT time and resources.
Suitable for
Business workstations and laptops requiring extended on-site hardware support
Environments where minimizing downtime is critical
Companies that prefer repairs performed at their premises rather than depot service
IT teams seeking predictable service costs and reduced maintenance workload
Key specifications
Product name: On-site Support Lenovo 5 Year Add-On
Manufacturer part number (MPN): 5WS0D81200
Brand: Lenovo
Service type: On-site support (add-on)
Duration: 5 year(s)
How to use
Purchase this add-on to match the warranty length of your Lenovo device or together with a warranty extension if required. When an issue occurs, Lenovo performs initial problem determination remotely with a service representative. If the problem is confirmed to be a failing Lenovo device and cannot be resolved by a customer-replaceable unit (CRU) or software update, a technician will be scheduled to visit your location at a mutually agreed date and time to repair or replace the failing machine and verify functionality. Provide a clean, well-lit workspace suitable for disassembly and reassembly.
Usage recommendations
Ensure the add-on term matches the base warranty; if the base warranty is shorter, buy a warranty extension together with this add-on. Keep system firmware and software up to date to allow remote troubleshooting and faster resolution when on-site service is required.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 5 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Lenovo 5 Year Add-On 5WS0D81200 cost, and is it available for purchase?

The price is 108.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 120 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support Lenovo 5 Year Add-On 5WS0D81200 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Lenovo 5 Year Add-On 5WS0D81200?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/55902/15711345_large.webp