# On-site Support Add-On Lenovo 4 Year 5WS0D81224

**URL:** https://aio.lv/en/product--lenovo-5ws0d81224--55901
**Data updated:** 2025-12-28 21:04 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0D81224
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 39.49 €
**Prices and availability valid until:** 2026-07-30 23:59
**Price without VAT (21%):** 32.64 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0d81224--55901

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 21.07.2026 | free |
| Pickup points | 24.07.2026 | 1.89 EUR |
| Courier delivery to door | 24.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Onsite Support (Add-On) provides comprehensive support for your Lenovo devices. This service ensures that a technician will be dispatched to your location for repairs, minimizing downtime and enhancing productivity. With a duration of 4 years and a single license, you can enjoy peace of mind knowing that expert assistance is just a call away.

## Long description

Lenovo 4 Year Onsite Support (Add-On) extends onsite repair coverage for eligible Lenovo systems. This add-on is not the base warranty but must match the warranty length; if the existing warranty is shorter than this add-on you must purchase a warranty extension to use the service. The service ensures a Lenovo-trained technician using Lenovo-qualified parts will diagnose and, when necessary, perform repairs or exchange the failing machine at your location to restore functionality.
Advantages
Onsite Service reduces downtime by providing repair at your location instead of requiring shipment to a service center. The service uses Lenovo-trained technicians and qualified parts, improving first-time fix rates and speeding return to operation. Fixed-term coverage helps with predictable budgeting for equipment support costs and can reduce unplanned maintenance expenses that typically arise from out-of-warranty repairs.
Suitable for
Businesses that require reduced system downtime
IT departments seeking predictable maintenance costs
Locations without easy access to an approved service depot
Users of Lenovo Think-branded systems with available warranty upgrade options
Key specifications
Service type: On-site support (add-on)
Duration: 4 year(s)
Brand: Lenovo
MPN: 5WS0D81224
On-site support: Yes
How to use
Purchase the Onsite Support Add-On that matches the length of your base warranty. When a problem occurs Lenovo will perform remote problem determination with you. If the issue is confirmed to be a hardware failure that cannot be resolved by a CRU, BIOS, microcode or software update, Lenovo will schedule an onsite visit at a mutually agreed date and time. Provide a clean, well-lit working area to allow disassembly and reassembly of the machine. The technician will repair or exchange the unit and verify functionality on site.
Usage recommendations
Ensure the add-on’s term matches your machine’s warranty period or purchase a warranty extension to align coverage. Keep system serial numbers and purchase information available for verification when contacting support.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Add-On Lenovo 4 Year 5WS0D81224 cost, and is it available for purchase?

The price is 39.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 21.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Add-On Lenovo 4 Year 5WS0D81224?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/55901/15711343_large.webp