# On-site Service Agreement Lenovo 5 Years NBD

**URL:** https://aio.lv/en/product--lenovo-5ws0e54552--190912
**Data updated:** 2025-12-28 21:08 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0E54552
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 125.99 €
**Prices and availability valid until:** 2026-07-31 23:59
**Price without VAT (21%):** 104.12 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0e54552--190912

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 09.07.2026 | 1.89 EUR |
| Courier delivery to door | 09.07.2026 | 4.99 EUR |

## Summary description

Lenovo Onsite Extended Service Agreement provides comprehensive support for 5 years with parts and labor included. Enjoy next business day response time and 24/7 service availability, ensuring your systems are always operational. Ideal for businesses requiring reliable and prompt technical assistance.

## Long description

Lenovo On-site Service Agreement Lenovo 5 Years NBD provides five years of on-site warranty and support for your Lenovo systems, covering parts and labor for manufacturer defects and common-use issues. The agreement includes 24/7 phone access to Lenovo customer support and aims to reduce downtime by offering technician dispatch to your location when problems cannot be resolved remotely. Service is offered during Lenovo’s normal in-country business hours with next business day (NBD) response where available in metropolitan areas.
Advantages
This on-site service agreement covers both parts and labor for eligible repairs, includes continuous access to Lenovo support by phone, and helps maintain productivity by enabling prompt technician visits without the need to ship equipment. When a fault cannot be fixed remotely or via a customer replaceable unit, Lenovo will attempt on-site repair, typically on the next business day in covered locations.
Suitable for
Businesses requiring multi-year on-site warranty and support
Offices and sites within metropolitan areas where next business day response is available
IT environments that need parts-and-labor coverage and reduced equipment downtime
Key specifications
Product name: On-site Service Agreement Lenovo 5 Years NBD
Brand: Lenovo
MPN: 5WS0E54552
Type: On-site
Duration: 5 year(s)
On-site support: Yes
Coverage: Parts and labor for manufacturer defects and common-use issues
Response: Next business day (NBD) where available; service during normal in-country business hours
How to use
Contact Lenovo support via the 24/7 phone line provided with the warranty to report issues. Lenovo technicians will attempt remote diagnosis first; if the problem cannot be resolved remotely or with a customer replaceable unit, and the issue is covered under the warranty, Lenovo will dispatch a certified technician to the supported location. Note that on-site repairs are typically scheduled for the next business day in eligible metropolitan areas and may require an extra business day if the call is received after 4:00 pm local time.
Usage recommendations
Register your product details and keep warranty information accessible. For fastest response, report issues promptly during business hours and provide full diagnostic information when contacting Lenovo support.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |

## FAQ

### How much does the On-site Service Agreement Lenovo 5 Years cost, and is it available for purchase?

The price is 125.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 10 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Service Agreement Lenovo 5 Years be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/190912/15711535_large.webp