# On-site Support Lenovo 3 Year 5WS0E97271

**URL:** https://aio.lv/en/product--lenovo-5ws0e97271--194081
**Data updated:** 2025-12-28 21:09 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0E97271
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 131.49 €
**Prices and availability valid until:** 2026-08-12 23:59
**Price without VAT (21%):** 108.67 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0e97271--194081

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

Lenovo 3 Year Onsite Support provides reliable assistance with a response time of 24 hours. This add-on service ensures that your Lenovo devices are supported directly at your location, minimizing downtime and enhancing productivity. With one license covering three years, you can rest assured that expert help is just a call away.

## Long description

On-site Support Lenovo 3 Year 5WS0E97271 is an add-on service that provides on-site repair and support for Lenovo devices for a period of three years. This service must match the product's base warranty length; if the base warranty is shorter than this add-on, a warranty extension must be purchased to align terms. The service delivers technician visits and remote problem determination to minimize downtime and restore device functionality at the customer location.
Advantages
The on-site upgrade offers convenient, fast repair at your location performed by Lenovo-trained technicians using Lenovo-qualified parts. Remote diagnostics are used first to identify whether the issue is with the Lenovo device, other devices, or installed software. When the problem requires on-site work, a technician will visit, repair or exchange the failing machine and verify functionality. The service enables more accurate budgeting of equipment-related expenses, reduces unplanned maintenance costs, shortens downtime and helps preserve IT resources.
Suitable for
Businesses that require on-site hardware repair and support
IT departments that need predictable maintenance costs and budgeting
Users who must minimize device downtime and keep productivity high
Key specifications
Product name: On-site Support Lenovo 3 Year 5WS0E97271
Service type: On-site support (add-on)
Coverage duration: 3 year(s)
On-site response: 24-hour response (as per summary description)
Manufacturer: Lenovo
Note: This is an add-on service and not the base warranty; warranty extension may be required if base warranty is shorter
How to use
When a problem occurs, Lenovo will perform remote problem determination with your assistance to establish whether the fault is with the Lenovo machine, other hardware, or software. If remote diagnosis determines the device requires on-site service, Lenovo will schedule a mutually agreed date and time for a technician visit. The technician will perform repairs or exchange the failing machine on location and verify the device functionality. You should provide a clean, well-lit and suitable working area for disassembly and reassembly if needed.
Usage recommendations
Purchase this add-on only when its term matches or is shorter than the product’s base warranty; if the base warranty is shorter, add a warranty extension. Ensure access to the device and a proper workspace to facilitate timely on-site repairs.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | ThinkPad P51, P52, P71, X1 Carbon, X1 Tablet, X1 Yoga, X380 Yoga, Yoga 2 |
| License quantity | 1 |
| Service included | Parts |
| Response time | 24 |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Lenovo 3 Year 5WS0E97271 cost, and is it available for purchase?

The price is 131.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support Lenovo 3 Year 5WS0E97271 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Lenovo 3 Year 5WS0E97271?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/194081/51190504_large.webp