# On-site Service Agreement Lenovo ThinkBook ThinkPad 5 Years

**URL:** https://aio.lv/en/product--lenovo-5ws0f84486--475940
**Data updated:** 2025-12-28 21:21 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0F84486
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 268.49 €
**Prices and availability valid until:** 2026-08-05 23:59
**Price without VAT (21%):** 221.89 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0f84486--475940

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

Lenovo Onsite Extended Service Agreement provides comprehensive support for 5 years, covering parts and labor with next business day response time. Ideal for ThinkBook 13, 14, 15 and ThinkPad models including 11e (1st Gen), X131, X140, and Yoga 11e (1st Gen). Ensure minimal downtime and reliable service for your devices.

## Long description

Lenovo On-site Service Agreement for ThinkBook and ThinkPad provides a five-year extension of support that covers parts and labor with next business day on-site response. This add-on service must match the length of the base warranty; if the existing warranty is shorter than the add-on term, purchase of a warranty extension is required. Lenovo-trained technicians use Lenovo-qualified parts to diagnose and repair systems at your location, helping to reduce downtime and maintain productivity.
Advantages
This on-site service maximizes equipment availability by delivering repairs at your site, reducing the need to ship devices to a depot. It enables predictable budgeting through a fixed-term, fixed-cost solution and can shorten downtime with faster access to technical help and higher first-time fix rates. The service saves internal IT resources by allowing Lenovo technicians to handle hardware diagnostics, repairs or exchanges using approved parts and procedures.
Suitable for
ThinkBook 13, 14, 15 models
ThinkPad models including 11e (1st Gen), X131, X140 and Yoga 11e (1st Gen)
Business users and IT departments seeking next-business-day on-site support
Key specifications
Product: On-site Service Agreement for Lenovo ThinkBook / ThinkPad
MPN: 5WS0F84486
Type: On-site support
Coverage period: 5 year(s)
On-site response: Next business day (subject to terms)
How to use
When a problem occurs, Lenovo performs an initial remote problem determination. The support representative will work with you to establish whether the issue is with the Lenovo device, other equipment or software. If the fault is confirmed on the covered Lenovo machine and cannot be resolved via customer-replaceable unit (CRU) or software/BIOS update, a technician will be scheduled to visit your location at an agreed date and time to repair or exchange the failing machine and verify functionality. Provide a clean, well-lit working area to allow disassembly and reassembly of the device.
Usage recommendations
Ensure the add-on service term matches your base warranty period; if not, purchase a warranty extension. Keep device serial numbers and purchase documentation available when contacting support to speed up problem determination and onsite scheduling.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Compatibility | TP Edu |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the On-site Service Agreement Lenovo ThinkBook ThinkPad cost, and is it available for purchase?

The price is 268.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Service Agreement Lenovo ThinkBook ThinkPad be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Service Agreement Lenovo ThinkBook ThinkPad?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/475940/15714110_large.webp