# Product Exchange License Lenovo 5YR 5WS0G14992

**URL:** https://aio.lv/en/product--lenovo-5ws0g14992--194113
**Data updated:** 2025-12-28 21:09 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0G14992
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 36.49 €
**Prices and availability valid until:** 2026-08-11 23:59
**Price without VAT (21%):** 30.16 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0g14992--194113

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5YR Product Exchange License provides a reliable solution for product replacement over a period of 5 years. This license allows for one exchange, ensuring that your device remains functional and up-to-date. Ideal for businesses and individuals seeking peace of mind with their technology investments.

## Long description

Lenovo Product Exchange License 5YR (MPN 5WS0G14992) provides expedited replacement service for eligible Lenovo products over a five-year period. If a hardware fault cannot be resolved remotely, Lenovo arranges a replacement unit of equivalent value and function to minimise downtime and avoid repair costs. The customer must return the defective unit in the packaging supplied with the replacement within 30 days.
Advantages
This five-year Product Exchange License ensures a single, fast replacement process for qualifying faults, offering continuity of operation without lengthy repair waits. The service covers replacement units equivalent in value and functionality, reduces unexpected repair expenses, and simplifies logistics by providing prepacked return packaging for the failed unit.
Suitable for
Small and medium businesses seeking predictable hardware support
Individual professionals who rely on continuous device availability
IT departments that require a simple replacement workflow for end-user devices
Key specifications
Brand: Lenovo
Product: Product Exchange License
MPN: 5WS0G14992
Service duration: 5 year(s)
Coverage: One expedited replacement for qualifying hardware faults
Return requirement: Defective unit must be returned in provided packaging within 30 days
How to use
Contact Lenovo support when a hardware issue is detected. If the problem cannot be resolved by phone or remote diagnostics, Lenovo will authorise an exchange and ship a replacement unit. The replacement arrives with packaging for returning the defective unit; the customer is responsible for sending the faulty unit back within 30 days to complete the exchange.
Usage recommendations
Keep original device configurations and backups before arranging an exchange, and retain any shipment documentation until the defective unit is received and the exchange is confirmed.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| License quantity | 1 |
| Phone support | Yes |

## FAQ

### How much does the Product Exchange License Lenovo 5YR 5WS0G14992 cost, and is it available for purchase?

The price is 36.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/194113/51230203_large.webp