# On-site Upgrade Extended Service Agreement Lenovo ThinkStation P410 P500 P510 P520 P520c

**URL:** https://aio.lv/en/product--lenovo-5ws0l20523--410005
**Data updated:** 2025-12-28 21:17 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0L20523
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 91.49 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 75.61 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0l20523--410005

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

Lenovo Onsite Upgrade provides an extended service agreement for ThinkStation P410, P500, P510, P520, P520c. This agreement covers parts and labor for 5 years from the original purchase date, ensuring reliable support for systems with a 3-year on-site warranty. Enjoy peace of mind with professional on-site assistance and quick resolution of issues.

## Long description

Lenovo On-site Upgrade Extended Service Agreement for ThinkStation P410, P500, P510, P520 and P520c is an add-on service that extends on-site warranty support. This service must match the length of your base warranty; if your current warranty is shorter than the add-on term you must purchase a warranty extension to use this service. The agreement covers parts and labor and is available for up to five years from the original purchase date for eligible systems.
Advantages
This on-site upgrade provides Lenovo-trained technicians, Lenovo-qualified parts, and repair at your location to reduce downtime and allow IT staff to focus on business priorities. Remote problem determination is performed first to identify whether the fault is with the Lenovo machine or other equipment or software; when the fault is confirmed and cannot be resolved remotely or via customer-replaceable unit (CRU) or software/BIOS update, a technician visits your site to repair or exchange the failing machine and verify functionality. The service enables predictable budgeting for equipment maintenance by offering fixed-term coverage and can shorten repair time compared with depot repair, where systems may be unavailable for several days.
Suitable for
Workstations used in design, engineering, CAD, and professional content creation
Environments requiring minimized downtime and rapid on-site repairs
IT departments that prefer fixed-cost, fixed-term maintenance planning
Key specifications
Product: On-site Upgrade Extended Service Agreement for Lenovo ThinkStation P410, P500, P510, P520, P520c
Type: On-site service
Coverage: Parts and labor
Term: Up to 5 year(s) (must match base warranty length)
On-site support: Yes
Manufacturer: Lenovo
MPN: 5WS0L20523
How to use
Purchase this add-on service matching the length of your existing warranty or buy a warranty extension if needed. When an issue occurs, Lenovo will perform remote diagnostics with a service representative to determine whether the problem can be resolved remotely or requires on-site intervention. If on-site service is necessary, you and Lenovo will agree on a date and time for the technician visit. Provide a suitable, clean, well-lit working area to allow disassembly and reassembly of the machine. The technician will repair or exchange the failing unit and confirm that the system is functional before completing the service.
Usage recommendations
Use this on-site upgrade for ThinkStation P410, P500, P510, P520 and P520c systems that require predictable maintenance budgeting and reduced downtime. Ensure the base warranty length matches this add-on and keep system firmware and software updated to facilitate remote resolution when possible.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Compatibility | ThinkStation |
| License quantity | 1 |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the On-site Upgrade Extended Service Agreement Lenovo ThinkStation cost, and is it available for purchase?

The price is 91.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Upgrade Extended Service Agreement Lenovo ThinkStation be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Upgrade Extended Service Agreement Lenovo ThinkStation?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/410005/15713318_large.webp