# On-site Upgrade Extended Service Agreement Lenovo ThinkStation P410 P500 P510 P520 P520c

**URL:** https://aio.lv/en/product--lenovo-5ws0l20584--308381
**Data updated:** 2025-12-28 21:15 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0L20584
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 47.49 €
**Prices and availability valid until:** 2026-08-12 23:59
**Price without VAT (21%):** 39.25 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0l20584--308381

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

The Lenovo Onsite Upgrade Extended Service Agreement provides comprehensive coverage for your ThinkStation P410, P500, P510, P520, and P520c systems. This agreement includes parts and labor for a duration of 4 years from the original purchase date, ensuring that your equipment is maintained and supported by professionals. With on-site service, you can minimize downtime and keep your systems running smoothly, making it an essential investment for any business.

## Long description

The On-site Upgrade Extended Service Agreement for Lenovo ThinkStation P410, P500, P510, P520 and P520c is an add-on service that extends on-site repair coverage for the same duration as your base warranty. This add-on is not a standalone warranty and must match the length of your existing warranty; if the base warranty is shorter than the chosen add-on term you will need to purchase a warranty extension to align terms. The service provides parts and labor performed by Lenovo-trained technicians using Lenovo-qualified parts and covers on-site repair visits when remote diagnosis indicates a hardware failure that cannot be resolved by customer-replaceable units (CRUs) or software/BIOS/microcode updates.
Advantages
This on-site upgrade reduces downtime by enabling repairs at your location and avoids the delays associated with depot service. It helps control operating expenses by minimizing unplanned out-of-warranty repair costs and enables accurate budgeting for equipment expenses at the time of PC purchase. Lenovo-trained technicians, higher first-time-fix rates, and use of qualified parts ensure consistent service quality while freeing internal IT staff to focus on critical tasks.
Suitable for
Businesses that use Lenovo ThinkStation P410, P500, P510, P520 or P520c workstations
Environments where minimizing downtime and fast on-site repairs are important
IT departments that prefer vendor-performed repairs to save internal resources
Customers who require fixed-term, fixed-cost coverage for up to four years
Key specifications
Product: On-site Upgrade Extended Service Agreement for Lenovo ThinkStation P410/P500/P510/P520/P520c
Service type: On-site repair (parts and labor)
Coverage length: 4 year(s) from original purchase date (matching warranty term required)
On-site support: Yes
Manufacturer: Lenovo
MPN: 5WS0L20584
How to use
Purchase this add-on to align with your existing Lenovo base warranty term. When an issue arises, Lenovo will perform an initial problem determination remotely with your assistance. If remote diagnosis determines the Lenovo machine is failing and the problem cannot be resolved with a CRU replacement or a software/BIOS/microcode update, Lenovo will schedule an on-site service visit at a mutually agreed date and time. Provide a suitable, clean, well-lit working area at the service location to allow disassembly and reassembly of the machine. The technician will repair or, if required, exchange the failing unit and verify functionality on-site.
Usage recommendations
Ensure the add-on term matches your base warranty length before purchase; consider purchasing a warranty extension if needed. Keep system serial numbers and purchase information available for faster remote diagnosis and arrange a clear workspace for service visits to help the technician complete repairs efficiently.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Compatibility | ThinkStation P310 30AS, 30AT, 30AU, 30AV |
| License quantity | 1 |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the On-site Upgrade Extended Service Agreement Lenovo ThinkStation cost, and is it available for purchase?

The price is 47.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Upgrade Extended Service Agreement Lenovo ThinkStation?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/308381/15713026_large.webp