# On-site Support Lenovo 4 Year 5WS0Q11730

**URL:** https://aio.lv/en/product--lenovo-5ws0q11730--364833
**Data updated:** 2025-12-28 21:17 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0Q11730
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 41.99 €
**Prices and availability valid until:** 2026-08-12 23:59
**Price without VAT (21%):** 34.70 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0q11730--364833

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Onsite Support provides comprehensive service for your devices. This add-on support ensures that any hardware issues are resolved quickly and efficiently, minimizing downtime. With a duration of 4 years and on-site assistance, you can rely on Lenovo's expertise to keep your systems running smoothly.

## Long description

On-site Support Lenovo 4 Year 5WS0Q11730 is an add-on service that extends on-site repair coverage for Lenovo devices for a four-year term. This service must match the length of your base warranty; if the base warranty is shorter than the add-on term, a warranty extension must be purchased to align the terms. The on-site upgrade provides Lenovo-trained technicians, Lenovo-qualified parts and an on-site visit when remote diagnostics determine the device requires field service.
Advantages
This on-site support reduces unplanned maintenance expenses by avoiding higher out-of-warranty repair costs and enables accurate budgeting for equipment expenses at the time of purchase. The service shortens downtime and increases hardware availability through Lenovo technical support, higher first-time fix rates, and faster access to assistance. Compared with depot repairs, on-site service lowers the period during which users are without their system by performing repairs or exchanges at your location.
Suitable for
 Businesses that need predictable, fixed-cost hardware support
 IT teams that want to reduce time spent on on-site repairs
 Environments where minimizing PC downtime is important
Key specifications
 Product name: On-site Support Lenovo 4 Year 5WS0Q11730
 Type: On-site
 Duration: 4 year(s)
 On-site support: Yes
 MPN: 5WS0Q11730
How to use
Lenovo performs initial problem determination remotely with a repair service representative who works with you to identify whether the fault lies with the Lenovo device, other hardware, or installed software. If remote diagnosis shows the Lenovo machine is failing and cannot be resolved via a customer-replaceable unit (CRU) or software/BIOS/microcode update, a technician will be scheduled to visit your location at a mutually agreed date and time. The technician will repair or exchange the failing machine on site and verify functionality. You must provide a suitable, clean and well-lit working area for disassembly and reassembly of the device.
Usage recommendations
Ensure the add-on service term matches your base warranty before purchase. Provide accurate device and contact information when registering the service and keep the system in an accessible area to facilitate timely on-site intervention.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Compatibility | Lenovo ThinkStation P300, P310, P320, P330 |
| License quantity | 1 |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Lenovo 4 Year 5WS0Q11730 cost, and is it available for purchase?

The price is 41.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Lenovo 4 Year 5WS0Q11730?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/364833/15713248_large.webp