# On-site Service Agreement Lenovo 100e Chromebook 2nd Gen

**URL:** https://aio.lv/en/product--lenovo-5ws0q81866--476184
**Data updated:** 2025-12-28 21:21 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0Q81866
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 33.49 €
**Prices and availability valid until:** 2026-08-11 23:59
**Price without VAT (21%):** 27.68 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0q81866--476184

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

This on-site extended service agreement for the Lenovo 100e Chromebook (2nd Gen) covers parts and labor for 2 years. It ensures prompt repairs and maintenance, minimizing downtime and keeping your device operational. Ideal for educational environments, this service agreement provides peace of mind with professional support directly at your location.

## Long description

This add-on On-site Service Agreement for the Lenovo 100e Chromebook (2nd Gen) extends parts-and-labor coverage for the same duration as the chosen warranty and provides technician visit repairs at your location. The service must match the length of the underlying warranty; if the warranty is shorter, a warranty extension is required to use this add-on. Lenovo-trained technicians use Lenovo-qualified parts to diagnose, repair or exchange failing machines and verify restored functionality.
Advantages
On-site service reduces downtime by delivering repairs at your site rather than requiring shipment to a depot, preserving productivity and avoiding the typical out-of-warranty repair costs. The service gives fast access to Lenovo technical support with higher first-time fix rates and lower wait and abandon times, and lets IT staff focus on critical tasks while Lenovo handles hardware troubleshooting and repair using approved parts and procedures.
Suitable for
 Schools and educational institutions using Lenovo 100e Chromebook (2nd Gen)
 Small businesses that require fast, on-site hardware repairs
 Environments where minimizing device downtime is important
Key specifications
 Product: On-site Service Agreement for Lenovo 100e Chromebook (2nd Gen)
 Type: On-site service
 Coverage length: Matches the underlying warranty (product data example: 2 years)
 On-site support: Yes
 MPN: 5WS0Q81866
How to use
Purchase this add-on together with an equal or longer Lenovo warranty period. When a fault occurs, Lenovo will perform initial problem determination remotely with your assistance to identify whether the issue is with the Lenovo machine, other devices or installed software. If the machine is determined to be failing and cannot be fixed remotely or by customer-replaceable units (CRUs) or software/BIOS updates, a Lenovo technician will schedule and perform an on-site visit at a mutually agreed date and time, repair or exchange the unit using Lenovo parts, and verify functionality. Provide a clean, well-lit working area suitable for disassembly and reassembly during the service visit.
Usage recommendations
Maintain the underlying warranty for the full duration of this add-on; if your base warranty is shorter than the add-on term, purchase a warranty extension. Keep device serial numbers and purchase information available when you request service to speed problem determination and on-site scheduling.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 2 year(s) |
| On-site support | Yes |
| Compatibility | V110-14, V110-15, V110-17, V310-14, V310-15, V320-17, V330-14, V330-15 |
| License quantity | 1 |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the On-site Service Agreement Lenovo 100e Chromebook 2nd Gen cost, and is it available for purchase?

The price is 33.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Service Agreement Lenovo 100e Chromebook 2nd Gen?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

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