# Support Service Lenovo 5 Year Premier Support With Onsite 5WS0T36119

**URL:** https://aio.lv/en/product--lenovo-5ws0t36119--2009590
**Data updated:** 2025-12-29 10:33 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0T36119
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 663.99 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 548.75 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0t36119--2009590

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Premier Support With Onsite (5WS0T36119) offers comprehensive technical support and on-site service for your Lenovo devices. Enjoy priority access to advanced technicians, ensuring faster resolution of issues. This service includes hardware support, software troubleshooting, and proactive maintenance, providing peace of mind and minimizing downtime for your business operations.

## Long description

Lenovo Premier Support provides direct access to advanced technical support and on-site service to keep your Lenovo devices operating efficiently. This service offers prioritized access to skilled technicians, end-to-end case management, and next-business-day onsite labor with parts prioritization to minimize downtime for your business.
Advantages
Premier Support delivers advanced-level troubleshooting and a single point of contact for hardware and OEM software issues. You receive 24x7x365 access to a dedicated support center (no phone-tree menus), proactive account management through Technical Account Managers (TAMs), and prioritized parts and next-business-day onsite repairs. Support is measured on first-time resolution to ensure faster, accurate outcomes.
Suitable for
Businesses requiring prioritized technical support and rapid on-site repairs
IT teams that need to offload routine support tasks to focus on strategic projects
Organizations using Lenovo devices and ThinkVision monitors that require advanced troubleshooting
Key specifications
Product: Lenovo Premier Support — 5 Year Premier Support With Onsite (5WS0T36119)
Service duration: 5 years
On-site support: Yes; next-business-day onsite labor
Availability: 24 x 7 x 365 Premier Support Center with dedicated phone number
Coverage: Hardware and OEM software support; prioritized parts and advanced exchange for eligible monitors
Account support: Technical Account Manager (proactive relationship and escalation management)
How to use
Purchase and register the service for your specified Lenovo devices using the product MPN 5WS0T36119. When an issue occurs, contact the dedicated Premier Support phone number to open a case; the support team will provide end-to-end case and escalation management. For hardware faults covered by the service, technicians will arrange next-business-day onsite labor and prioritize replacement parts or advanced exchange units where applicable.
Usage recommendations
Register devices and keep warranty and serial number information available to speed case handling. Use the Technical Account Manager as a single point of contact for proactive planning, quarterly reporting, and escalation to reduce operational disruption and improve support consistency.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 5 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 663.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 5 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2009590/7924193_large.webp